OneTouch HK Terms and Conditions
Thank you for using our services. Your use of our services is governed by these general terms and conditions, including any schedule and attachment, as may be amended, modified, supplemented, and restated from time to time and at any time at our sole discretion (“Terms and Conditions”). We offer a range of services, and your use of different services may be subject to different terms and agreements applicable to such services. Please read all applicable terms and conditions carefully.
Unless specified otherwise, capitalised terms in these Terms and Conditions are as defined at the end of these Terms and Conditions.
1. About Us and our Service
1.1. OneTouch International Limited (unique business identifier: 65914781) (“OneTouch HK”) is regulated as a Money Services Operator (“MSO”) by the Hong Kong Customs and Excise Department ("C&ED”). You can check our registration by visiting the public register list maintained by the C&ED at https://eservices.customs.gov.hk/MSOS/wsrh/001s1.
1.2. We provide various types of services which you may choose to use from time to time. Our services include fund collection services, payment services and foreign exchange services. For the avoidance of doubt, we do not provide any custodial services or stored value facility. The account you maintain with OneTouch HK is not a deposit account and has no stored value function.
1.3. These Terms and Conditions set out the terms governing the services provided by OneTouch HK to you. These Terms and Conditions, the Application Form, our Privacy Policy, any other applicable terms and conditions and any other agreement entered into and document agreed between you and OneTouch HK collectively constitute the legal relationship between you and OneTouch HK.
1.4. We recommend you keep a copy of these Terms and Conditions for your records. We will let you know if we make any changes to these Terms and Conditions and will provide you with an updated digital copy of these Terms and Conditions. You can access the latest version of these Terms and Conditions by visiting www.alibaba.com. Your continued use of our services after any changes to these Terms and Conditions shall constitute your consent to such changes.
1.5. The services to be provided by OneTouch HK under these Terms and Conditions shall be offered at OneTouch HK’s sole discretion, all or part of which may be outsourced or processed by OneTouch HK’s affiliates or any other third parties as OneTouch HK may consider appropriate. OneTouch HK reserves the right, at its sole discretion, to offer, modify, suspend or terminate any or all of the services provided to you under these Terms and Conditions at any time without penalty.
2. Account registration
2.1. In order to use any of our services, you are required to:
(a) complete and submit an application form (available at www.alibaba.com) to us to register for a OneTouch HK Account;
(b) confirm your acceptance of these Terms and Conditions and our Privacy Policy in the form and manner as we may prescribe from time to time; and
(c) provide any information and/or documentation as requested by us from time to time for the purpose of your registration and maintenance of your OneTouch HK Account.
2.2. During the account registration process, you will be subject to OneTouch HK’s Know Your Customer ("KYC") process (including Customer Due Diligence (“CDD”)) and approval policies in place at the time of your application. To register for and use our services, you will need to accept these Terms and Conditions and any other applicable OneTouch HK policies, including our Privacy Policy, in place at the applicable time. Depending on the types of services you register for, you may be asked to provide additional information and/or documentation and/or to accept additional or supplementary terms and conditions governing such services. You represent and warrant that:
(a) all information provided by you to OneTouch HK during the application process and any time thereafter is true, complete, up-to-date and accurate.
(b) if there is any change to such information, you will inform us of such change immediately.
(c) any person who completes and submits the Application Form and confirms the acceptance of these Terms and Conditions, our Privacy Policy and any other applicable terms and conditions on your behalf is duly authorised by you to register for our services.
2.3. You shall immediately notify us and provide copies of and access to any relevant information about any of the following matters at the time of your registration and as requested by us from time to time:
(a) if you are authorized to issue bearer shares;
(b) if you have issued and maintain any bearer shares;
(c) in the event that there are any changes in legal and/or beneficial ownership of any bearer shares issued by you; and
(d) in the event that any new bearer shares are issued by you.
2.4. We may consider your registration and accept / reject your application at our sole discretion. On our approval of your registration, we will notify you of your successful registration.
2.5. If you do not use our services for a period of twelve (12) months or more, we may suspend or close your OneTouch HK Account. We may also require you to provide such documentation and information that we may reasonably request to assist us in meeting our Compliance Obligations and you may need to re-register for a OneTouch HK Account to use our services.
2.6. Your OneTouch HK Account is registered to the person or legal entity named as the account holder on the Application Form, and any money held in your OneTouch HK Account is held for the registered account holder. You may not assign your OneTouch HK Account to any third party or grant any third party any legal or equitable interest over it.
2.7. By using our services, you warrant to us that your registration for a OneTouch HK Account and use of our service do not violate any Applicable Laws and you shall indemnify us against any and all losses we incur in connection with your breach of this clause.
2.8. We reserve the right to decline to provide our services to you at any time at our sole discretion and without specifying a reason for doing so.
2.9. We provide your OneTouch HK Account as a commercial tool to support the business activity of the registered account holder. You agree that you will not use your OneTouch HK Account for personal, family or household purposes or for any purposes in relation to the business activity of any third party. You represent to us that you will not at any time use our services as a consumer. You agree that if we determine, in our reasonable opinion, that you are using your OneTouch HK Account for personal, family or household purposes or for any purposes related to the business activities of any third party, we may immediately suspend your access to your OneTouch HK Account.
3. Your OneTouch HK Account
3.1. You may instruct us to:
(a) receive payment with your OneTouch HK Account in accordance with clause 5 of these Terms and Conditions; or
(b) make payment with your OneTouch HK Account in accordance with clause 6 of these Terms and Conditions.
3.2. Your OneTouch HK Account is not a deposit account and has no stored value function. Without limiting clause 2.9, all funds in your OneTouch HK Account must relate to a payment transaction.
3.3. We may suspend access to, disable or impose limits on your OneTouch HK Account without prior notice to you if we reasonably believe that your OneTouch HK Account is being used in, has been used in, is associated with or has been associated with, any fraud or attempted fraud or if we believe your OneTouch HK Account has been compromised or used in any way which is contrary to these Terms and Conditions or our internal policies. In the event that we suspend your OneTouch HK Account, to the extent permitted by Applicable Laws, we will contact you using the contact details, including telephone and/or email, recorded with us and which we reasonably believe to be secure.
3.4 You must not, under any circumstances, deposit physical cash, cheques or banker’s drafts into your OneTouch HK Account. Any physical cash, cheques or banker’s drafts deposited into your OneTouch HK Account will not be released or returned until we are reasonably satisfied that we have been provided with documentation which identifies the source of such funds.
4. Authorised users acting on your behalf
4.1. You may appoint an Authorised User to manage your OneTouch HK Account and conduct transactions and/or give instructions to us in respect of your OneTouch HK Account under these Terms and Conditions on your behalf in such manner as we may prescribe from time to time.
4.2. Where your OneTouch HK Account supports multiple Authorised Users, you may appoint more than one Authorised Users to act on your behalf in respect of your OneTouch HK Account in such manner as we may prescribe from time to time.
4.3. Your primary account user may request us to further appoint or remove your Authorised Users. As part of our consideration of such request, we may require your primary account user to provide further information and/or document for security purposes.
4.4. You acknowledge and agree that we may process any instruction provided to us by your Authorised Users without seeking your approval or verifying the authority of such instruction. We do not assume any responsibility or liability for any loss incurred from the mistake or misconduct of your Authorised Users.
5. Fund collection
5.1. All funds deposited into your OneTouch HK Account must relate to a sale you conduct on an approved online marketplace or an approved offline transaction, which is paid out to a beneficiary in the name of the registered account holder, in accordance with your agreement with the buyer or payer of your goods and services and the Alibaba Platforms or Approved Platforms. You authorize us to collect such relevant information from our affiliates in order to perform such fund collection for you. You may contact us for more information and to confirm whether a marketplace or transaction is approved. For the avoidance of doubt, we take no part in and are not responsible for such underlying sale and purchase transaction.
5.2. You can provide information required to receive funds into your OneTouch HK Account to payers from whom you wish to receive payment. You will not receive incoming funds if you provide incorrect information to the payers.
5.3. The time it takes for incoming funds to reach your OneTouch HK Account is not within our control. If you do not receive an expected inbound fund transfer, we may use reasonable efforts to assist you. Incoming funds may also be subject to the terms and conditions of the payer originating the funds transfer. Any issues or disputes associated with such terms and conditions should be resolved directly with the payer originating the fund transfer and are not our responsibility.
5.4. You should be aware that using our services to receive incoming funds does not necessarily mean that these transactions cannot be reversed. We reserve the right to reverse a payment in case of an erroneous payment or if the payer or the payer's bank or payment service provider has reversed (or is reasonably likely to reverse) a payment which was used to fund the payment to you. To the extent you receive any funds in error, you agree to immediately notify us and consent to us reversing the transaction where necessary.
5.5. Upon receiving and collecting cleared funds on your behalf, we will credit your OneTouch HK Account in the corresponding currency denomination. You are solely responsible for checking your transaction history and account balance and activities regularly. If you become aware that your account balance and/or activities do not correspond with your transaction history, you must inform us immediately in such manner as we may prescribe from time to time.
5.6. Your OneTouch HK Account is not a depository account. You acknowledge and agree that you will not be entitled to any interest accrued on funds held in your OneTouch HK Account.
5.7. You must not, under any circumstances, deposit your own funds into your OneTouch HK Account.
5.8. All funds deposited into your OneTouch Account must be paid out within such time limit as we may prescribe from time to time in our sole discretion. We reserve the right to transfer such funds to an account in your name or return such funds to the source of payment at our sole discretion if any funds deposited in your OneTouch HK Account are not paid out within one hundred and eighty (180) calendar days. We reserve the right to charge a fee for any such transfer or returned payments and are not responsible for any losses incurred during such process.
6. Payment Instructions
6.1. You may instruct us to make a payment with your OneTouch HK Account in such manner as we may prescribe from time to time. Each Payment Instruction will form an individual contract between you and us. We are no longer responsible for the transfer payment once the transferred funds are received by the beneficiary.
6.2. You must ensure that there are sufficient funds in the required currency in your OneTouch HK Account in order to execute any Payment Instruction you submit to us, including the payment amount and any fees or costs associated with such Payment Instruction. Subject to there being sufficient funds in the required currency in your OneTouch HK Account, we will execute the payment in accordance with your Payment Instruction after deducting any applicable fees and costs. If there are insufficient funds in the required currency in your OneTouch HK Account, we will not execute your Payment Instruction.
6.3. You are solely responsible for ensuring that all details you provide to us in your Payment Instruction, including those relating to the beneficiary bank account, are accurate and complete.
6.4. We may require you to confirm details of your Payment Instruction, including details of the beneficiary bank account, in our sole discretion. You are required to respond to our request for confirmation in such manner and time as we may prescribe from time to time.
6.5. Any Payment Instruction submitted to us before the applicable cut off time (as we may in our sole discretion determine from time to time) on a Business Day will be deemed to have been received by us and will be processed by us on such Business Day. Any Payment Instruction submitted to us after the applicable cut off time (as we may in our sole discretion determine from time to time) on a Business Day will be deemed to have been received by us and will be processed by us on the following Business Day. We will use reasonable efforts to provide an estimate time required for processing your Payment Instruction but do not guarantee, and do not assume any responsibility or liability for any delay in, the timing for the beneficiary’s receipt of funds.
6.6. We assume no liability for processing payments in accordance with your Payment Instruction. We will not be liable to you for any late payment resulting from (a) your failure to provide all necessary details of the beneficiary bank account, (b) your late response to our request for confirmation in respect of your Payment Instruction (if any), or (c) your provision of incorrect or inaccurate details of the beneficiary bank account.
6.7. You may cancel or alter a Payment Instruction submitted to us at any time before we process the payment in such manner as we may prescribe from time to time.
6.8. If you wish to recall a payment processed in accordance with your Payment Instruction, we will use reasonable efforts to assist you with such recall. We do not guarantee the success of such recall and do not assume any liability arising out of or in connection with failure to recall a payment made in accordance with your Payment Instruction. We reserve the right to charge you a fee to cover our administration costs in attempting to recall each payment and any direct costs incurred by us in such attempt, regardless of whether the recall is successful. You will indemnify us against any claims arising as a result of such recall.
6.9. We reserve the right to refuse to process your Payment Instruction at our sole discretion. To the extent permissible by Applicable Laws, we will promptly notify you of the reasons for our refusal and any rectifying or remedial actions that you may take. We reserve the right to charge you a fee to cover our reasonable costs for doing this.
6.10. Additional fees or charges may be imposed by intermediary, correspondent or receiving bank or any other third party. We will use reasonable efforts to avoid such additional fees or charges or to otherwise ensure that they are disclosed to you in advance. You acknowledge and agree that you are liable for fees or charges and we are entitled to deduct such fees or charges from your OneTouch HK Account. Please advise us if a specific amount must arrive in the beneficiary bank account, as we may be able to calculate any undefined charges in advance. You should ensure that you clearly instruct us in respect of third party fees and charges when providing us with a Payment Instruction. We will not under any circumstances be liable for any direct or indirect losses that result from such fees or charges.
6.11. If you have consented to the debiting of fund from your OneTouch HK Account by a specified third party, please provide us with the underlying agreement or document to similar effect. Subject to our satisfaction, we may accept instructions directly received from such specified third party to debit your OneTouch HK Account.
7. Foreign exchange Services
7.1. OneTouch HK enables you to conduct foreign exchange spot transactions (“FX Transaction”).
7.2. You acknowledge and confirm that due to possible exchange rate fluctuations, the actual foreign exchange rate applied for each transaction is determined only at the FX Transaction is processed and may differ from the rate provided to you due to possible exchange rate fluctuations. You acknowledge and confirm that you will be bound by the applicable foreign exchange rate at the time the FX Transaction is processed and OneTouch HK will not be liable for any direct or indirect loss arising from foreign exchange rate fluctuations.
7.3. You understand and accept that the foreign exchange rates displayed on the transaction page are provided by third-party channels, and OneTouch HK makes no representations or warranties regarding the accuracy, completeness, or reliability of such rates. OneTouch HK further disclaims any responsibility or liability for any direct or indirect losses, damages, or inconveniences incurred by you in relation to foreign exchange transactions. You are advised to independently assess the suitability, accuracy, and reliability of exchange rates and foreign exchange services provided by the third-party provider. You should exercise due diligence and seek professional advice as necessary before engaging in any foreign exchange transactions. The inclusion of third-party exchange rates or the provision of foreign exchange services does not constitute an endorsement or recommendation by OneTouch HK. You are encouraged to conduct your own research and consider your individual circumstances before engaging in any foreign exchange transactions. OneTouch HK reserves the right to modify, suspend, or discontinue the provision of exchange rates on the platform at any time without prior notice.
7.4. OneTouch HK is not obliged to accept an instruction from you to perform a FX Transaction and reserves the right to decline to enter into a specific FX Transaction with you.
7.5. OneTouch HK may from time to time facilitate the FX transactions by engaging in cross-border RMB transactions.
7.6. OneTouch HK does not support FX Transactions entered into for investment or speculative purposes such as trying to profit from fluctuations in foreign exchange rates and you must tell us if that is your intention. We may, without further notice to you, decline to deal with you and/or suspend access to or close your OneTouch HK Account if we have reason to believe that you are using any FX Transaction for investment or speculative purposes.
8. Prohibited transactions
8.1. Your OneTouch HK Account is provided as a commercial tool to support the operation of your business only. We do not support certain types of business activities and are not permitted to operate in certain jurisdictions. Please regularly refer to the www.alibaba.com for further information on transactions that we are not able to assist you with.
8.2. We reserve the right to reject and refuse to process any instruction in respect of any transaction falling within the categories listed in the www.alibaba.com and do not assume any responsibility or liability for our inability to provide our services in respect of such transactions.
9. Fees and costs
9.1. Your use of our services and your OneTouch HK Account are subject to any applicable fees and costs as we may determine appropriate from time to time.
9.2. You will be provided with information in a Durable Medium relating to fees and costs that you may incur when using our services and your OneTouch HK Account at the time of the registration of your OneTouch HK Account. We advise that you to retain such information for your records.
9.3. We reserve the right to adjust the fees and costs you may incur when using our services and your OneTouch HK Account at our sole discretion from time to time. We will notify you of any such adjustment. Your continued use of our services and your OneTouch HK Account will be deemed to be your acceptance of such adjustment to our fees and costs for the provision of our services to you.
9.4. You are responsible for and will pay to us any tax incurred on any fees and costs for your use of our services and your OneTouch HK Account in accordance with the Applicable Laws.
9.5. For further information on the fees and costs that you may incur by using our services and your OneTouch HK Account, please contact us through the contact methods set out on our website at www.alibaba.com.
10. Representations, warranties and undertakings
10.1. For further information on the fees and costs that you may incur by using our services and your OneTouch HK Account, please contact us through the contact methods set out on our website at www.alibaba.com.
(a) (in the event of a company) you are duly incorporated under the laws of your place of incorporation;
(b) you have full capacity, authority and all necessary licences, permits and consents to agree to and be bound by these Terms and Conditions and perform your obligations under these Terms and Conditions;
(c) your agreement to these Terms and Conditions and performance of all of your obligations contemplated under these Terms and Conditions do not violate any Applicable Laws or restrictions or obligations to which you are subject, or conflict with or result in the breach of or default under any of your corporate or constitution documents or any agreements entered into by you with any person;
(d) all information you provide to us are true, accurate, up to date and complete at the time of provision and you will notify us promptly of any changes to such information (including but not limited to your contact details) thereafter;
(e) none of the information you provide to us, your conduct or the conduct of your Authorised Users in relation to your OneTouch HK Account and the transactions contemplated by these Terms and Conditions was at any time or is misleading, whether by omission or otherwise;
(f) you will promptly notify us of any matters that may affect the provision of our services and your OneTouch HK Account, the operation of these Terms and Conditions, and/or your ability to perform your obligations under these Terms and Conditions, including but not limited to any circumstances affecting your solvency;
(g) you will provide us with any information or documentation as we may reasonably request from you from time to time within such time as we may prescribe;
(h) you acknowledge that we may terminate our services and close your OneTouch HK Account if you fail to comply with our information requests and we will not be liable for any loss directly or indirectly incurred by you for your failure to respond to our information requests;
(i) you and your Authorised Users will use our services and your OneTouch HK Account for lawful purposes only;
(j) you and your Authorised Users will comply with all Applicable Laws and these Terms and Conditions in using our services and your OneTouch HK Account;
(k) you and your Authorised Users will not use our services or your OneTouch HK Account, whether directly or indirectly, for any unlawful or fraudulent undertaking or in any manner so as to interfere with the provision of our services and your OneTouch HK Account;
(l) you are solely responsible for ensuring that your Authorised Users have sufficient authority and capacity to provide instructions to us under these Terms and Conditions on your behalf;
(m) you acknowledge that we are entitled to rely on the authority of your Authorised Users to process any instructions submitted to us by your Authorised Users and that you will be bound by the actions of your Authorised Users until you provide us with written notice for withdrawing or otherwise varying their authority to do so;
(n) you are solely responsible for ensuring that the appropriate persons are accorded the necessary authority to act as your Authorised Users and that only your Authorised Users have access to and may provide instructions to us using your OneTouch HK Account;
(o) you acknowledge that we may refuse your or your Authorised User’s access to your OneTouch HK Account or ability to use our services if we reasonably suspect any unauthorised or fraudulent access;
(p) you acknowledge that we may be legally bound to withhold funds from your OneTouch HK Account if requested by any enforcement or regulatory authority and we are not liable for any loss directly or indirectly incurred by you as a result of this;
(q) you will promptly inform us of any infringement or unauthorised access to your OneTouch HK Account; and
(r) you acknowledge that we may outsource all or part of our services in respect of your OneTouch HK Account to our affiliates and third parties and we assume no responsibility or liability for their conduct.
10.2. To the fullest extent permissible by law, we give no representation, guarantee, warranty or undertaking of any kind in respect of the provision of our services and your OneTouch HK Account. All warranties, conditions and terms, whether express or implied by statute, common law or otherwise (including but not limited to any implied warranties of merchantability, satisfactory quality or fitness for a particular purpose or non-infringement of third-party rights) given by us are excluded to the fullest extent permissible by Applicable Laws.
11. Termination
11.1. Your OneTouch HK Account shall remain active and we shall continue to provide our services to you until termination in accordance with this clause 11.
11.2. You may at any time terminate your use of our services and close your OneTouch HK Account by giving us written notice of your intention to do so. You must ensure that all instructions provided by you to us are either successfully cancelled or completely processed at the time you notify us of your intention to terminate your use of our services and close your OneTouch HK Account. Subject to there being no outstanding instructions to be processed for your OneTouch HK Account, the termination of our services and closure of your OneTouch HK Account will become effective immediately.
11.3. We may in our sole and absolute discretion terminate your use of our services and close your OneTouch HK Account by giving you thirty (30) days’ prior notice. Upon expiry of such notice period, your OneTouch HK Account will be closed and you will be no longer entitled to use our services.
11.4. We may, at our sole discretion, terminate your use of our services and close your OneTouch HK Account with immediate effect if we become aware that, or reasonably believe that, any of the events specified below has occurred:
(a) you fail to provide us with information requested by us to our satisfaction;
(b) we have reasonable belief that you have provided false, inaccurate or misleading information to us;
(c) you fail to duly settle any payment obligation owed to us under these Terms and Conditions or suffer an Insolvency Event;
(d) we become aware or reasonably suspect that unauthorised transactions are being conducted using your OneTouch HK Account or that your OneTouch HK
Account is being used to conduct unlawful activities or in a fraudulent manner;
(e) you are in breach of these Terms and Conditions and/or any limit or restriction as we may impose on your OneTouch HK Account and/or your use of our services in accordance with these Terms and Conditions from time to time;
(f) you are in breach of any Applicable Laws;
(g) you are or were at any time involved in or assisted in money laundering, terrorist financing or other criminal activity;
(h) you are subject to investigation by any law enforcement and/or regulatory agency;
(i) we are required by the order of any court or competent regulator or otherwise by operation of any Applicable Laws to do so;
(j) we are requested by our service provider (including but not limited to financial institutions) to do so;
(k) your OneTouch HK Account has been inactive for a period of not less than twelve (12) months; or
(l) any other reason as we may consider appropriate from time to time.
11.5. If we terminate your use of our services and close your OneTouch HK Account in accordance with clause 11.4, to the extent permissible under Applicable Laws, we will notify you by writing. We shall cease to be subject to any future obligations set out in these Terms and Conditions, including but not limited to any obligations arising from any instruction you have submitted to us entered into between you and us prior to the Termination Date. We assume no responsibility or liability for any loss arising from such termination of services and/or closure of account.
11.6. Termination in accordance with clause 11.2 or 11.3 shall not affect any instructions provided to us prior to the Termination Date.
11.7. Any sums owed by you to us under these Terms and Conditions shall become immediately due and payable on the Termination Date. You shall pay such sums to a bank account designated by us as soon as reasonably practicable but in any case no later than five (5) Business Days after the Termination Date.
12. Personal data and data privacy
12.1. As part of your registration for your OneTouch HK Account, you may provide us with Personal Data.
12.2. We act as a data controller in collecting, retaining, using and processing such Personal Data in providing our services and your OneTouch HK Account to you and do so in accordance with the principles of the PDPO. Please refer to our Privacy Policy and the Personal Collection Information Statement for more details on how and for what purposes we collect, use, retain, disclose and safeguard Personal Data you provide to us.
12.3 You acknowledge that we may outsource the provision of our services to our affiliates and/or third parties. You consent to our provision of your details (including but not limited to your Personal Data) as may be required to a beneficiary’s bank and/or any person to whom we outsource our services (including but not limited to a Payment Service Provider).
12.4. If you provide us with Personal Data relating to another person, including but not limited to your Authorised Users, beneficiaries, directors, beneficial owners, customers, agents, representatives and employees, you undertake that we may rely on you to obtain the consent of such person for disclosing their Personal Data to us in accordance with these Terms and Conditions, Privacy Policy and Personal Collection Information Statement. You are solely responsible for ensuring that they have access to and have reviewed these Terms and Conditions, our Privacy Policy and Personal Collection Information Statement, such that they understand the manner in which and the purpose for which we collect, use, retain, disclose and safeguard their Personal Data. By disclosing their Personal Data to us, you are deemed to have obtained their consent for doing so and their consent for our collection and use of their Personal Data in providing our services and your OneTouch HK Account.
12.5. You undertake to perform your obligations under these Terms and Conditions and make any disclosure of Personal Data to us in a manner that is secured and compliant with the Applicable Laws, particularly those in relation to data protection, and any additional information security requirements as we may prescribe from time to time.
12.6. You undertake to use your best efforts to provide us with cooperation and assistance to comply with the Applicable Laws, particularly those in relation to data protection.
12.7. You acknowledge and procure the Data Subject of any Personal Data you provide us with acknowledgement that we may disclose Personal Data you provide us to any of our branch, subsidiary, holding company, associated company and affiliate and any of agent, contractor or service provider and other financial institutions that we engage to facilitate the provision of our services and your OneTouch HK Account. We will ensure that any person we disclose such Personal Data to are subject to a strict code of security and confidentiality.
12.8. We reserve the right to share Personal Data you disclose to us with such organisations as we may consider appropriate, including but not limited to banks and e-commerce platforms, for the detection or prevention of crime and/or other abusive behaviour and/or to provide our services under these Terms and Conditions.
12.9. We may conduct soft searches through an identity-referencing agency and through other sources of information and use scoring methods to verify your identity. Such soft searches do not affect your credit score. If you are a company, we may conduct such searches on your directors, shareholders or Authorised Users. We may retain a record of such searches.
12.10. You may update your marketing and communication preferences in such manner as we may prescribe from time to time.
12.11. Any telephone conversations we have with you may be monitored and recorded by us and we may maintain records of communication between you and us. You agree that we may use telephone recordings and any transcripts or email records for training and quality control purposes or to resolve any disputes and in the prevention and detection of crime.
12.12. You undertake to provide us with all relevant information we require in order to provide you with our services as contemplated by these Terms and Conditions and ensure that you inform us promptly of any changes to such information.
13. Security
13.1. When activating your OneTouch HK Account and before we grant you access to our services, you will be required to set up your unique Security Credentials for accessing your OneTouch HK Account.
13.2. If your OneTouch HK Account supports multiple Authorised Users, each of your Authorised User(s) will be required to have separate Security Credentials and you should not, under any circumstances, share your Security Credentials with anyone, including but not limited to your Authorised Users, or allow someone else to access your OneTouch HK Account using your Security Credentials.
13.3. Whenever your OneTouch HK Account is accessed using your unique Security Credentials, we are authorised to act on any instruction submitted to us using such Security Credentials.
13.4. You must inform us immediately in such manner as we may prescribe from time to time if you suspect or discover that someone else knows your Security Credentials or you believe that your Security Credentials may have been misused. If your Security Credentials are lost or stolen, or you suspect that someone has used or tried to use them, you must tell us without delay. If your Security Credentials have been used to access your OneTouch HK Account and we have not received notification of any unauthorised use from you, we will act on any instruction we receive accordingly and will not be liable for any loss you may incur as a result.
13.5. We may suspend your access to your OneTouch HK Account if we reasonably consider it necessary to prevent fraud or for security reasons. We may request you to change or update your Security Credentials at any time and you agree to change or update your Security Credentials in accordance with our instruction.
13.6. It is your responsibility to maintain and ensure compatibility of your own equipment. You are responsible for ensuring that your equipment is free from viruses and other malware. We recommend that you make use of anti-virus software, anti-spyware software and a personal firewall for security purposes.
13.7. You should never access your OneTouch HK Account from any computer or mobile device connected to a public internet access device and you should only access your OneTouch HK Account through our official website at www.alibaba.com. You must not access your OneTouch HK Account through any hyperlink provided in an email.
13.8. We shall use reasonable commercial endeavours to keep our services free from viruses and corrupt files but cannot guarantee that they will be free from infection by viruses or anything else with contaminating or destructive properties. You must not misuse any of our services by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. We shall not be liable to you for any loss or damage caused to your software, equipment or data owing to your use of our services.
13.9. You must not attempt to gain unauthorised access to any online services or any server, computer or database connected to our services. You must not attack our systems via a denial-of- service attack or a distributed denial-of service attack. By doing so, you may commit an unlawful act, which we may report to the relevant law enforcement authority, and will fully cooperate with such authority, including but not limited to providing them with information on your identity.
13.10. We do not guarantee that your access to any of our services will be uninterrupted, continuous or error-free and we do not assume any responsibility or liability for you inability to access your OneTouch HK Account or our services.
13.11. Our services use a very high level of encryption and the use of such encryption may be illegal in some countries. You should ensure that you do not knowingly use any of our services if the laws of such jurisdiction do not permit our use of encryption
14. Intellectual Property
14.1. All of Intellectual Property used by us in our provision of our services and your OneTouch HK under these Terms and Conditions are owned by us, our licensor or other provider of the Intellectual Property and are protected by local and international Intellectual Property Rights.
14.2. You acknowledge that we, our licensors and other providers (as appropriate) own the Intellectual Property and you agree not to use any Intellectual Property without the express written prior consent of us and the respective licensor or provider (as the case may be). All rights reserved.
14.3. The Intellectual Property may not be copied, modified, reproduced, republished, downloaded, publicly displayed, encoded, translated, transmitted or distributed in any way (including by mirroring the Intellectual Property), in whole or in part, without our express written prior consent. Any unauthorised use of the Intellectual Property is prohibited.
14.4. Nothing in these Terms and Conditions shall be construed as a transfer of ownership rights in the Intellectual Property to you.
14.5 You shall not use our services, including your OneTouch HK Account, in any way that infringes or violates the Intellectual Property or any third party’s Intellectual Property rights or otherwise in breach of any Applicable Laws.
15. Liability and indemnity
15.1. We are entitled to act on any of your instructions provided to us by you or your Authorised User in accordance with these Terms and Conditions. You agree that we assume no responsibility or liable for doing so and to indemnify us for all losses arising from our doing so.
15.2. You agree to indemnify us from any losses we may incur from any errors made by you or an Authorised User unless such error arises due to our negligence, wilful default or fraud.
15.3. If you fail to perform any of your obligations under these Terms and Conditions, we may terminate our services, close your OneTouch HK Account without further notice to you and off-set any funds held for you (whether received from you or a third party on your behalf) against any amounts due to us to cover all losses we have incurred as a result.
15.4. You must contact us immediately in such manner as we may prescribe from time to time if you become aware of any unauthorised instruction or incorrectly executed transactions using your OneTouch HK Account. We encourage you to check your transaction history regularly. If you fail to bring an unauthorised instruction or incorrectly executed transaction to our attention within thirteen (13) months from the date of the instruction or transaction, we will not be liable to you.
15.5. In the case of an instruction that was unauthorised or a transaction that was incorrectly executed owing to an error made by us, we shall restore or refund the relevant transaction and any associated fees. We owe you no further liability beyond this.
15.6. We are not liable to you and are not required to restore or refund the relevant transaction and any associated fees if:
(a) such unauthorised instruction or incorrectly executed transaction arose as a result of you failing to keep your Security Credentials safe;
(b) you fail to notify us of any loss of your Security Credentials after you become aware of such incident;
(c) such unauthorised instruction or incorrectly executed transaction are caused intentionally by you or result as a result of your negligence;
(d) you fail to comply with clause 15.4; or
(e) the receiving bank (i.e. the beneficiary’s bank) fails to process the payment correctly.
15.7. We will make reasonable efforts to assist with tracing and recalling any unauthorised instructions or incorrectly executed transactions.
15.8. We shall not be liable to you for:
(a) any loss of profit, business opportunity or reputation; or
(b) any action for damages made against you by a beneficiary; or
(c) any indirect or consequential losses (whether foreseeable or not).
15.9. Nothing in these Terms and Conditions excludes our liability for fraudulent misrepresentation, death or personal injury caused by our own negligence or the negligence of our employees or any other liability which we owe to you or which cannot be excluded by law.
15.10. If we are unable to perform our obligations under these Terms and Conditions because of factors beyond our control, including a change of law, an event of Force Majeure, withdrawal of a currency or the imposition of sanctions over a country or payment beneficiary or any event that would make it unlawful to perform such obligations then we will notify you, to the extent permissible under Applicable Laws, as soon as is reasonably practicable and will use reasonable efforts to return any money held for you in respect of which we have been unable to discharge such obligations.
15.11. Our maximum cumulative obligations under or in connection with these Terms and Conditions (including for claims, expenses, damages or indemnity obligations) in any six (6) complete calendar months shall not exceed the lesser of USD500,000 or the total fees and costs payable by you under these Terms and Conditions during the same period.
15.12. You shall indemnify us and keep us and our affiliates indemnified on demand against all losses we and our affiliate incur or suffer in connection with or as a result of:
(a) your breach of these Terms and Conditions;
(b) your failure to comply with any Applicable Laws;
(c) your use or misuse of our services;
(d) any third party alleging that our use of any information or material you provide to us in accordance with these Terms and Conditions infringes any Intellectual Property Rights;
(e) us acting on instructions provided to us by you and your Authorised Users and instructions which we reasonably believe to have been made by you or your Authorised Users; or
(f) us funding or arranging to fund all or part of any transaction in accordance with instructions provided to us by you or your Authorised Users under these Terms and Conditions, which you subsequently cancel or fail to fund in full.
16. Set-off
16.1. We may at any time and without prior notice to you use funds held in your OneTouch HK Account to settle any liability that you owe us under these Terms and Conditions, whether present or future, liquidated or unliquidated.
16.2. If the liability to be set off in accordance with clause 16.1 is expressed in a currency different from those in which funds in your OneTouch HK Account are held, we may conduct any necessary foreign exchange at the prevailing market rate to facilitate any set-off.
16.3. Any exercise of our rights under this clause 16 shall not limit or affect any other rights or remedies available to us under these Terms and Conditions or otherwise.
17. Notice and communications
17.1. We shall be entitled to prescribe the form of notice and mode of communication acceptable to us for the purpose of our services in our sole discretion from time to time.
17.2. Unless otherwise agreed, any notice from you to us shall be irrevocable and shall become effective upon actual receipt of such notice by us.
17.3. Any notice required to be given by us to you shall be deemed to have been so given if addressed to you at the address you have registered with us (as may be updated by you by notice from time to time). Any notice or other communication required to be given or made by us under these Terms and Conditions or in relation to our services shall be in writing and may be made by personal delivery, prepaid post (airmail if overseas), facsimile or by email and shall be deemed to have been duly served:
(a) if delivered personally, at the time of delivery;
(b) if sent by post, fourty-eight (48) hours, or if to/or from overseas, ninety-six (96) hours after posting; and
(c) if sent by facsimile, email, or other electronic means, at the time of transmission.
17.4. You will promptly notify us in writing of any change of address or facsimile number to which notice and communication under these Terms and Conditions should be sent. Such changes shall not be effective until duly entered in our records.
18. Amendment
18.1. We may amend any terms of this Agreement including these Terms and Conditions and other related agreements at any time, except to the extent prohibited by applicable law, by posting the relevant amended and restated version on the Merchant Portal. The amended terms shall be effective immediately upon posting, except to the extent prohibited by applicable law. We will endeavor to give you advance notice of material changes to this Agreement. By continuing to use our services, you agree that the amended terms will apply to you. This Agreement may not otherwise be amended except in writing by an authorized officer of OneTouch. Unless otherwise agreed by us in writing, an amendment will not affect any legal right or obligation incurred prior to the date on which such amendment becomes effective. You have the right to object to the proposed changes and to terminate your use of our services and close your OneTouch HK Account in accordance with clause 11.2.
19. Jurisdiction
19.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong.
19.2. Any dispute, controversy or claim arising out of or in connection with these Terms and Conditions, including any question regarding their existence, validity or termination, shall be settled by arbitration in accordance with the HKIAC Administered Arbitration Rules in effect at the time of application for arbitration.
19.3. The arbitration institute shall be the Hong Kong International Arbitration Centre (“HKIAC”) and the place of arbitration shall be in Hong Kong at HKIAC.
19.4. The language of the arbitration shall be English.
20. General
20.1. Unless otherwise agreed between you and us, nothing in these Terms and Conditions shall be construed as creating any agency relationship, partnership or joint venture between you and us. Neither you or us are authorised to make or enter into any commitment for or on behalf of each other. You acknowledge and agree that you are acting on your own behalf and not for the benefit of any other person.
20.2. In the event of any discrepancy or inconsistency between different language version of these Terms and Conditions, the English version shall prevail.
20.3. All communications made in relation to these Terms and Conditions and the services contemplated hereunder, whether orally or in writing, must be in the English language.
20.4. These Terms and Conditions and the services contemplated hereunder are subject to all Applicable Laws, including but not limited to the AMLO and the requirements of the Hong Kong Customs and Excise Department or any other competent regulatory authority. If there is a conflict between these Terms and Conditions and any Applicable Laws, the latter will prevail.
20.5. We do not provide you with any investment advice or any advice as to whether or not to proceed with a transaction, the timing of a transaction or the legal, regulatory, business, financial or other consequences of a transaction. We may provide market information at your request, but such information is not provided to you as advice and you should not infer anything from such information.
20.6. All services contemplated under these Terms and Conditions are provided on an execution only basis. Any decision to enter into a transaction is your independent decision and we are not liable for any loss incurred by you, including loss due to any fluctuation of exchange rate before or after your transaction.
20.7. Nothing in these Terms and Conditions confers or is intended to confer a benefit enforceable by a person who is not a party to it.
20.8. No failure or delay by you or us to exercise our respective rights under these Terms and Conditions or Applicable Laws shall constitute a waiver of such right or any other right and such failure or delay shall not preclude or restrict further exercise of such right.
20.9. The provisions of these Terms and Conditions are severable and the invalidity or unenforceability of any provision herein shall not affect the validity or enforceability of any other part of these Terms and Conditions.
20.10. You acknowledge and agree that we may outsource all or any part of our services provided under these Terms and Condition to our affiliates and/or third party providers without notice to you or your prior approval.
20.11. You consent to us assigning our rights under these Terms and Conditions (including all of our rights, titles, benefits, interests, and obligations and duties in these Terms and Conditions) to an affiliate or successor in interest. In the event that of such assignment, you consent to the transfer of funds held on your OneTouch HK Account to our assignee.
20.12. You may not assign your rights under these Terms and Conditions to any person without our prior written consent.
21. Complaints
If you feel that we have not met your expectations in the delivery of our services or if you think we have made a mistake, please let us know. You can use the contact methods set out on our website at www.alibaba.com.
22. Getting in touch
22.1. You can use the contact methods set out on our website at Alibaba.com.
22.2 We will contact you via the primary email address or telephone number recorded on your OneTouch HK Account, by mail to the address recorded on your OneTouch HK Account or such other manner as we may consider appropriate from time to time. You acknowledge and agree that, by registering for your OneTouch HK Account and using our services, you will be deemed to have regular access to the internet. You agree to check your incoming messages frequently.
22.3. Any communication or notice sent to you by email will be deemed to be received by you on the Business Day on which the email is sent.
22.4. Where we are required by law to provide information to you in a Durable Medium, we will send you an email or a notification guiding you to the information as set out on our website in a manner that enables you to retain the information permanently for future reference. You are required to keep copies of all communications we send or make available to you.
Definitions:
Whenever used in these Terms and Conditions, unless stated otherwise, the following words shall have the following meanings:
“AMLO” means Anti-Money Laundering and Counter-Terrorist Financing Ordinance (Chapter 615 of the Laws of Hong Kong).
“Applicable Laws” means any and all laws, regulations and industry standards or guidance and any applicable and binding judgment of a relevant court of law, including in relation to money service business, payment services, anti-money laundering, consumer and data protection, in any jurisdiction which are applicable to (a) us; (b) you; and (c) our services are to be provided and used;
“Application Form” means the application form that you complete and submit to us for the purpose of registering your OneTouch HK Account and using our services.
“Authorised User” is any person who you or your primary account holder notify us to have authority to act on your behalf.
“Authorities” includes any judicial, administrative, public or regulatory body, any government, any Tax Authority, court, central bank or law enforcement body, or any of their agents with jurisdiction over us and our affiliates.
“Business Day" means a day on which commercial banks are open for business in Hong Kong excluding Saturdays, Sundays and bank holidays.
"Compliance Obligations" means obligations of OneTouch HK and its affiliates to comply with Applicable Laws, including but not limited to the AMLO, international guidance, internal policies or procedures, requests and/or demands from Authorities such as reporting and/or disclosure obligations and Applicable Laws requiring us to verify the identity of our customers.
“Confidential Information” means all information in any form or medium that is secret or otherwise not publicly available (either in its entirety or in part, including the configuration or assembly of its components) including any information which is clearly designated as being confidential or which can reasonably be considered confidential.
“Data Subject” has the meaning prescribed to it under the PDPO.
“Durable Medium” means a medium which allows you to store information in a way accessible for future reference for a period of time adequate for the purposes of the information and which allows the unchanged reproduction of the information stored.
“Force Majeure” means events or causes beyond the reasonable control of the affected party including, but not limited to: war (whether declared or not), sabotage, riot, insurrection, civil commotion, national emergency (whether in fact or law), martial law, fire, flood, cyclone, earthquake, landslide, explosion, power or water shortage, failure of a transmission or communication network, epidemic, quarantine, strike or other labour difficulty or expropriation, restriction, prohibition, law, regulation, decree or other legally enforceable order of a government agency, breakage or accident, change of International, State or Commonwealth law or regulation or any damage of machinery or systems, unless occurring as a result of an act, omission, default or negligence of the affected party.
“Hong Kong” means the Hong Kong Special Administrative Region of the People’s Republic of China.
“Insolvency Event” means in relation to you, your subsidiaries, affiliates, successors and/or assignees, as well as your officers, directors, employees and/or agents:
a) if such person dies, becomes of unsound mind, becomes insolvent, a bankruptcy petition is presented against any such person; or
b) any steps are taken to appoint an administrator, judicial factor or similar officer to any such person or to otherwise apply to the court for a moratorium or make a proposal to creditors for a voluntary arrangement or any such person grants a trust deed for creditors or takes any action with a view to the readjustment, rescheduling forgiveness or deferral of any part of any such persons’ indebtedness or any such person enters into any arrangement, compromise or composition with or assignment for the benefit of its creditors or any class of them (except for the purposes of a solvent reconstruction or amalgamation), or a receiver, receiver and manager, or other controller, administrator or similar officer to be appointed with respect to, or takes control of, any such person or assets and undertakings of any such person.
“Intellectual Property” means all of the trade marks, service marks, logos, trade names, corporate names, Internet domain names, patents, registered designs, copyrights, database rights, rights in designs, inventions, semiconductor topography rights, know-how, trade secrets used by us in providing our services and your OneTouch HK Account under these Terms and Conditions.
“Intellectual Property Rights” means any trade marks, service marks, logos, trade names, corporate names, Internet domain names, patents, registered designs, copyrights, database rights, rights in designs, inventions, semiconductor topography rights, know-how, trade secrets or any similar rights, in each case in any part of the world, whether registered or not, and including any applications for the registration of any such rights, whether presently existing or created in the future, and all benefits, privileges or rights to sue, recover damages or obtain relief for any past, current or future infringement, misappropriation or violation of any of the foregoing rights.
“Payment Instruction” means any instruction or request you or your Authorised User provide to us in such manner as we may prescribe from time to time to make a transfer of fund to an account designed by you or your Authorised User.
13.3. You acknowledge that we may outsource the provision of our services to our affiliates and/or third parties. You consent to our provision of your details (including but not limited to your Personal Data) as may be required to a beneficiary’s bank and/or any person to whom we outsource our services (including but not limited to a Payment Service Provider).
“Payment Service Provider” means any persons that we may engage from time to time for the purpose of outsourcing our services or facilitating our provision of the services to you, which include but are not limited to the following persons:
a) Money service operators licensed by the C&ED; and
b) authorised institutions (eg banks).
“Personal Collection Information Statement” means a statement (as may be updated and amended from time to time) in which we state the purposes for which Personal Data will be used, available at: www.alibaba.com.
“Personal Data” has the meaning prescribed to it under the PDPO.
“PDPO” means Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong).
“Privacy Policy” means the general statement (as may be updated and amended from time to time) about OneTouch HK’s privacy policies and practices in relation to the Personal Data it handles, available at: www. alibaba.com.
“Security Credentials” means the unique security credentials you set up in such form and manner as we may prescribe from time to time for accessing your OneTouch HK Account, including but not limited to username, password, items of memorable information and such other security credentials as we may consider appropriate from time to time.
"Tax Authority" means local or foreign tax, revenue or monetary Authorities.
“Termination Date” means the date on which these Terms and Conditions and our legal relationship is deemed to come to an end.
“OneTouch HK”, we”, “us” or “our” shall mean OneTouch HK International Limited incorporated in Hong Kong, China under unique business identifier 65914781 and whose registered office is at 26/F., Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong and licensed by the C&ED as a money service operator.
“OneTouch HK Account” means the account you register with us to use our services governed under these Terms and Conditions.
OneTouch HK 条款和条件（中文版）
（若英文版与中文版之间有任何抵触或不符之处，概以英文版为准。）
感谢您使用我们的服务。您使用我们的服务时，需遵守本一般条款和条件（包括任何附录和附件）（“条款和条件”），我们可随时自行决定对其进行修订、修改、补充和重述。我们提供一系列服务，您使用不同的服务时，可能需遵守适用于对应服务的不同条款和协议。请仔细阅读所有适用的条款和条件。
除非另有规定，否则本条款和条件中的粗体术语的定义如文末所述。
1.
关于我们及我们的服务
1.1.
OneTouch International Limited（唯一业务识别码：65914781）（“OneTouch HK”）是货币服务运营商（“MSO”），受香港海关（“C&ED”）监管。如需查看我们的登记情况，您可到 https：//eservices.customs.gov.hk/msos/wsrh/001s1查阅香港海关备存的公众登记册。
1.2.
我们提供多种类型的服务，您可随时选择使用。我们的服务包括收款服务、支付服务和外汇服务。为免生疑问，我们不提供任何保管服务或储值设施。您在 OneTouch HK 开设的账户并非存款账户，亦没有储值功能。
1.3.
本条款和条件适用于 OneTouch HK 向您提供的服务。本条款和条件、申请表、我们的隐私政策、任何其他适用的条款和条件以及您与 OneTouch HK 之间达成的任何其他协议和文件共同构成您与 OneTouch HK 之间的法律关系。
1.4.
我们建议您保留本条款和条件的副本，供您备查。如果我们对本条款和条件进行任何更改，我们将通知您，并为您提供本条款和条件的电子更新版副本。您可以访问 www.alibaba.com，查看本条款和条件的最新版本。本条款和条件发生任何变更后，若您继续使用我们的服务，即表示您同意接受这些变更。
1.5.
OneTouch HK自行决定根据本条款和条件提供的服务，其中全部或部分服务可由 OneTouch HK 的关联公司或 OneTouch HK 认为适当的任何其他第三方外包或处理。OneTouch HK 有权自行决定随时提供、修改、暂停或终止根据本条款和条件向您提供的任何或所有服务，无任何罚款。
2.
账户注册
2.1.
为了使用我们的任何服务，您需要：
(1)
(2)
按照我们不时规定的形式和方式，确认您接受本条款和条件以及我们的隐私政策；以及
(3)
提供我们不时要求的任何信息和/或文件，以便注册和维护您的 OneTouch HK 账户。
2.2.
在账户注册过程中，您将遵守 OneTouch HK 的“了解您的客户”（“KYC”）流程（包括客户尽职调查（“CDD”））和申请之时生效的审批政策。如需注册和使用我们的服务，您须接受本条款和条件以及任何其他适用的 OneTouch HK 政策，包括我们适时落实的隐私政策。根据您注册的服务类型，您可能需要提供其他信息和/或证明文件和/或接受管辖此类服务的附加或补充条款和条件。您声明并保证：
(1)
您在申请过程中及其后任何时间向 OneTouch HK 提供的所有数据均属真实、完整、最新且准确。
(2)
如果这些信息有任何变更，您将立即通知我们。
(3)
为了注册使用我们的服务，任何代表您填写和提交申请表并确认接受本条款和条件、我们的隐私政策以及任何其他适用的条款和条件的人员，均已获得您的正式授权。
2.3.
在您注册时以及我们不时要求时，您应立即通知我们并提供以下任何事项相关的任何相关信息及副本：
(1)
您获授权发行无记名股票；
(2)
您发行并持有任何无记名股票；
(3)
您发行的任何无记名股票的法定和/或实益所有权发生任何变更；以及
(4)
您发行任何新的无记名股票。
2.4.
我们会考虑您的注册，并自行决定接受或拒绝您的申请。我们批准您的注册后，将通知您注册成功。
2.5.
如果您在十二 (12) 个月或更长时间内未使用我们的服务，我们可能会暂停或注销您的 OneTouch HK 账户。我们还可能要求您提供我们合理要求的证明文件和信息，协助我们履行合规义务，且您可能需要重新注册一个 OneTouch HK 账户，方可使用我们的服务。
2.6.
您的 OneTouch HK 账户是为申请表上被指定为账户持有人的个人或法人实体而注册，您的 OneTouch HK 账户中的任何资金均由注册账户持有人持有。您不得将您的 OneTouch HK 账户转让给任何第三方或向任何第三方授予任何法定权益或衡平法权益。
2.7.
通过使用我们的服务，您向我们保证，您注册 OneTouch HK 账户和使用我们的服务不会违反任何适用法律，并且若因您违反本条款而致使我们遭受任何损失，您应对我们的所有损失作出赔偿。
2.8.
我们保留自行决定随时拒绝向您提供服务的权利，无需说明理由。
2.9.
我们向您提供的 OneTouch HK 账户是一个商业工具，支持注册账户持有人开展业务活动。您同意不会将您的 OneTouch HK 账户用于个人、家庭或家居用途，或用于与任何第三方的业务活动有关的任何用途。您向我们声明，您在任何时候均不会以消费者的身份使用我们的服务。您同意，如果我们经合理判断认为您已将您的 OneTouch HK 账户用于个人、家庭或家居目的，或用于与任何第三方的业务活动有关的任何目的，我们可以立即暂停您对您的 OneTouch HK 账户的访问。
3.
您的 OneTouch HK 账户
3.1.
您可以指示我们：
(1)
根据本条款和条件的第 5 条，使用您的 OneTouch HK 账户收款；或
(2)
根据本条款和条件的第 6 条，使用您的 OneTouch HK 账户付款。
3.2.
您的 OneTouch HK 账户并非存款账户，也无储值功能。在不限制第 2.9 条规定的情况下，您的 OneTouch HK 账户中的所有资金必须与付款交易相关。
3.3.
如果我们合理地认为您的 OneTouch HK 账户正用于、曾用于、正涉及或曾涉及任何欺诈或企图实施的欺诈，或者如果我们认为您的 OneTouch HK 账户已被泄露或其任何使用方式违反本条款和条件或我们的内部政策，我们可能会禁用或限制您的 OneTouch HK 账户或暂停您对该账户的访问，无需事先通知。如果我们在适用法律允许的范围内暂停您的 OneTouch HK 账户，我们将通过您登记的联系方式（包括电话和/或电子邮件）以及我们合理认为安全可靠的联系方式与您联系。
3.4在任何情况下，您均不得将现金、支票或银行汇票存入您的 OneTouch HK 账户。除非我们合理确信您已向我们提供证明资金来源的文件，否则存入您的 OneTouch HK 账户的任何现金、支票或银行汇票将不予发放或退还。
4.
代表您行事的授权用户
4.1.
您可以指定一名授权用户根据本条款和条件并以我们不时规定的方式，代为管理您的 OneTouch HK 账户、开展交易和/或向我们发出关于您的 OneTouch HK 账户的指示。
4.2.
如果您的 OneTouch HK 账户支持多个授权用户，您可以按照我们不时规定的方式指定多个授权用户代为处理您的 OneTouch HK 账户。
4.3.
您的主账户用户可请求我们进一步指定或删除您的授权用户。出于安全目的，我们可能会要求您的主账户用户提供进一步的信息和/或文件，作为我们接受此类请求的部分考量。
4.4.
您承认并同意，我们可以处理您的授权用户向我们提供的任何指示，而无需寻求您的批准或验证此类指示的权限。对于因您的授权用户的失误或不当行为而导致的任何损失，我们概不承担任何责任或义务。
5.
收款
5.1.
存入您的 OneTouch HK 账户的所有资金必须与您在经批准的在线市场上达成的销售或经批准的线下交易有关，并根据您与商品和服务的买方或付款人以及阿里巴巴平台或经批准平台之间的协议，以注册账户持有人的名义支付给收款人。您授权我们从我们的关联公司收集此类相关信息，以便为您执行此类收款服务。您可以联系我们了解更多信息，并确认市场或交易是否获得批准。为免生疑问，我们不参与此类相关买卖交易，亦不对该等交易负责。
5.2.
您可以向您希望收款的付款人提供将款项存入您的 OneTouch HK 账户所需的数据。如果您向付款人提供的信息不正确，您将无法收到转入的款项。
5.3.
款项到达您的 OneTouch HK 账户所需的时间不在我们的控制范围内。如果您没有收到预期的入账资金转账，我们会尽合理的努力为您提供帮助。入账资金也可能受发起资金转账的付款人的条款和条件的约束。与此类条款和条件相关的任何问题或争议应直接与发起资金转账的付款人解决，不属于我们的责任。
5.4.
您应知悉，通过我们的服务接收入账资金的交易亦有可能会被撤销。如果付款有误，或者付款人或付款人的银行或支付服务提供商已经撤销（或可能有理由撤销）向您支付的款项，我们保留撤销付款的权利。如果您收到任何错转的资金，您同意立即通知我们，并同意我们在必要时撤销交易。
5.5.
在代表您接收和收取获批准的资金后，我们将以相应的货币面额记入您的 OneTouch HK 账户。您全权负责定期检查您的交易历史记录和账户余额及活动。如果您发现您的账户余额和/或活动与您的交易历史记录不符，您必须按照我们不时规定的方式立即通知我们。
5.6.
您的 OneTouch HK 账户并非存款账户。您承认并同意，您将无权就 OneTouch HK 账户的资金获得任何利息。
5.7.
在任何情况下，您都不得将自己的资金存入您的 OneTouch HK 账户。
5.8.
存入您的 OneTouch HK 账户的所有资金必须在我们不时自行规定的时限内领取。如果存入您的 OneTouch HK 账户的任何资金未在一百八十 (180) 个日历日内领取，我们保留自行决定将该等资金转入您名下账户或将该等资金退还至付款来源的权利。我们保留对任何此类转账或退还款项收取费用的权利，并且对在此过程中发生的任何损失概不负责。
6.
付款说明
6.1.
您可以指示我们按照我们不时规定的方式，使用您的 OneTouch HK 账户付款。每个付款指示将构成您与我们之间达成的一份单独合同。一旦收款人收到转账资金，我们对转账款项不再负有责任。
6.2.
您必须确保您的 OneTouch HK 账户有足够的所需对应币种的资金，以便执行您提交给我们的任何付款指示，包括款项金额和与该付款指示相关的任何费用或成本。在您的 OneTouch HK 账户中有足够的所需对应币种的资金的情况下，我们将在扣除任何适用的费用和成本后，根据您的付款指示执行付款。如果您的 OneTouch HK 账户中所需对应币种的资金不足，我们将不会执行您的付款指示。
6.3.
您全权负责确保您在付款指示中向我们提供的所有详细信息（包括收款人银行账户相关的信息）准确且完整。
6.4.
我们可能会自行决定要求您确认您的付款指示详情，包括收款人银行账户的详情。您需按照我们不时规定的方式和时限回复我们的确认请求。
6.5.
在营业日适用的截止时间（我们可不时自行决定）之前向我们提交的任何付款指示将视为我们已收悉，并将由我们在该营业日当天处理。在营业日适用的截止时间（我们可不时自行决定）之后向我们提交的任何付款指示将视为我们已收悉，并将由我们在下一个营业日处理。我们将尽合理努力提供处理您的付款指示所需的预估时间，但不保证收款人收到资金的时间是否会延迟，也不承担任何责任或义务。
6.6.
我们对根据您的付款指示所处理的付款不承担任何责任。若因 (a) 您未能提供收款人银行账户的所有必要详细信息；(b) 您延迟回复我们针对您的付款指示（如有）发出的确认请求；或 (c) 您提供的收款人银行账户详细信息不正确或不准确而导致付款被延迟，我们概不承担任何责任。
6.7.
在我们按照我们不时规定的方式处理付款之前，您可以随时取消或更改提交给我们的付款指示。
6.8.
如果您希望撤回根据您的付款指示处理的付款，我们将尽合理努力协助您撤回。我们不保证能够成功完成此类撤回，也不承担因未能根据您的付款指示撤回款项而产生或与之相关的任何责任。无论是否成功撤回，我们均保留向您收取费用的权利，以支付我们试图撤回每笔付款所产生的管理费用以及我们在此类尝试中产生的任何直接费用。若我们因此类撤回而产生任何索赔，您将对我们作出赔偿。
6.9.
我们保留自行决定拒绝处理您的付款指示的权利。在适用法律允许的范围内，我们将立即通知您我们拒绝的原因以及您可以采取的任何纠正或补救措施。为弥补我们如此行事所产生的合理成本，我们保留向您收取费用的权利。
6.10.
中介机构、代理行、收款行或任何其他第三方可能会收取额外费用或收费。我们将尽合理努力避免此类额外费用或收费，或以其他方式确保提前向您披露。您承认并同意您有责任支付此类费用或收费，并且我们有权从您的 OneTouch HK 账户中扣除该等费用或收费。如果必须向收款人银行账户转入一笔特定的数额，请告知我们，以便我们可以提前计算任何未明确的费用。您应确保在向我们提供付款指示时，明确告知我们相关的第三方费用和收费。在任何情况下，我们均不对此类费用或收费造成的任何直接或间接损失负责。
6.11.
如果您已同意某一指定第三方从您的 OneTouch HK 账户中扣除资金，请向我们提供相关协议或具有类似效力的文件。我们认为条件满足后，可直接接受从该指定第三方收到的指示，从您的 OneTouch HK 账户中扣款。
7.
外汇交易服务
7.1.
OneTouch HK使您能够进行即期外汇交易（“外汇交易”）。
7.2.
您承认并确认，由于可能出现的汇率波动，每笔交易的实际适用外汇汇率只有在外汇交易实际进行时才能确定，并且实际汇率可能因汇率波动而与之前向您展示的汇率有所不同。您知悉并确认，您将不时受到外汇交易进行时适用的外汇汇率的约束，且OneTouch HK不对由汇率波动引起的任何直接或间接损失承担责任。
7.3.
您理解并接受交易页面上显示的外汇汇率是由第三方渠道提供的，OneTouch HK不对这些汇率的准确性、完整性或可靠性做任何陈述或保证。OneTouch HK进一步声明不承担任何由您进行外汇交易而产生的直接或间接损失、损害或不便的责任。您应自行评估第三方提供的汇率及外汇交易服务的适用性、准确性和可靠性，并在进行任何外汇交易前进行必要的尽职调查和寻求专业建议。包含第三方汇率或提供外汇交易服务并不构成OneTouch HK的认可或推荐。我们鼓励您进行自己的研究，并在进行任何外汇交易前考虑您的个人情况。OneTouch HK保留在任何时候不经事先通知即可修改、暂停或终止进行汇率展示的权利。
7.4.
OneTouch HK没有义务接受您执行外汇交易的指令，并保留拒绝与您进行特定外汇交易的权利。
7.5.
OneTouch HK可能不时通过包括但不限于开展跨境人民币交易的方式来完成外汇交易。
7.6.
OneTouch HK不支持为投资或投机目的而进行的外汇交易，如试图从外汇汇率波动中获利，如果这是您的意图，您必须告知我们。如果我们有理由相信您正在将任何外汇交易用于投资或投机目的，我们可以在不另行通知您的情况下，拒绝与您交易并/或暂停或关闭您的OneTouch HK账户。
8.
禁止的交易
8.1.
我们提供给您的 OneTouch HK 账户是一个商业工具，仅用于支持您的业务运营。我们不支持部分类型的商业活动，也不允许在部分司法管辖区开展业务。有关我们无法协助您开展的交易类型的更多信息，请定期参阅 www.alibaba.com。
8.2.
9.
费用和成本
9.1.
您使用我们的服务和您的 OneTouch HK 账户时，需支付我们不时确定的任何适用费用和成本。
9.2.
在注册您的 OneTouch HK 账户时，我们将通过持久媒介向您提供使用我们的服务和您的 OneTouch HK 账户时可能产生的费用和成本相关的信息。我们建议您保留这些信息，以供您查阅。
9.3.
我们保留自行决定不时调整您使用我们的服务和您的 OneTouch HK 账户时可能产生的费用和成本的权利。我们会将任何此类调整告知您。若您继续使用我们的服务和您的 OneTouch HK 账户，则视为您接受我们调整后的服务费用和成本。
9.4.
根据适用法律，您有责任并将向我们支付因您使用我们的服务和您的 OneTouch HK 账户而产生的任何费用和成本所产生的任何税款。
9.5.
10.
声明、保证和承诺
10.1.
(1)
（若是公司）您根据您公司注册地的法律正式注册成立；
(2)
您有充分的能力、权限和所有必要的许可、批准和同意接受并受本条款和条件的约束，并履行本条款和条件规定的义务；
(3)
您同意本条款和条件以及履行本条款和条件规定的所有义务时，不会违反任何适用法律或您应遵守的限制或义务，也不与您的任何公司或章程文件或您与任何人签订的任何协议相冲突或致使您违反或违约；
(4)
您向我们提供的所有信息在提供之时均属真实、准确、最新和完整，之后这些信息若有任何变更（包括但不限于您的联系方式），您将及时通知我们；
(5)
您向我们提供的任何信息、您的行为或您的授权用户与您的 OneTouch HK 账户相关的行为及本条款和条件所涉及交易相关的行为，从未有误导性的遗漏且不会以任何方式引起误导；
(6)
任何可能影响我们提供服务和您的 OneTouch HK 账户、本条款和条件的实施和/或您履行本条款和条件项下义务的能力的事项（包括但不限于影响您偿付能力的任何情况），您都将及时通知我们；
(7)
您将在我们规定的时间内，向我们提供我们不时合理要求您提供的任何信息或文件；
(8)
您承认，如果您未能遵守我们的信息提供要求，我们可能终止我们的服务并关闭您的 OneTouch HK 账户，并且我们对于您未能回复我们的信息提供要求而直接或间接遭受的任何损失概不负责；
(9)
您和您的授权用户仅可将我们的服务和您的 OneTouch HK 账户用于合法目的；
(10)
您和您的授权用户在使用我们的服务和您的 OneTouch HK 账户时，将遵守所有适用法律以及本条款和条件；
(11)
您和您的授权用户不得直接或间接使用我们的服务或您的 OneTouch HK 账户开展任何非法或欺诈行为，或以任何方式干扰我们提供的服务和您的 OneTouch HK 账户；
(12)
您全权负责确保您的授权用户有足够的权限和能力代表您根据本条款和条件向我们提供指示；
(13)
您承认，我们有权依据您的授权用户的权限来处理其向我们提交的任何指示，并且在您向我们提供书面通知以撤销或变更其权限之前，您将受到您的授权用户所作出行为的约束；
(14)
您须全权负责确保适当人员获得必要的权力，以作为您的授权用户行事，并确保仅有您的授权用户方可使用您的 OneTouch HK 账户及向我们提供指示；
(15)
您承认，如果我们合理怀疑任何访问未经授权或具有欺诈性，我们可能会拒绝您或您的授权用户访问您的 OneTouch HK 账户或使用我们的服务；
(16)
您承认，如果任何执法或监管机构提出要求，我们可能有法律义务从您的 OneTouch HK 账户中扣留资金，我们对您因此而直接或间接遭受的任何损失概不承担任何责任；
(17)
如有任何入侵或未经授权访问您的 OneTouch HK 账户的情况，您应立即通知我们；以及
(18)
您承认，我们可能会将与您的 OneTouch HK 账户有关的全部或部分服务外包给我们的关联公司和第三方，我们对其行为概不承担任何责任或义务。
10.2.
在法律允许的最大范围内，我们不对我们提供的服务和您的 OneTouch HK 账户作出任何形式的声明、保证、担保或承诺。在适用法律允许的最广泛范围内，无论是按照法规、普通法或是其他方式，我们均未提供任何明示或默示的保证、条件和条款（包括但不限于对适销性、质量满意度或特定用途适用性的任何默示保证，或未侵犯第三方权利）。
11.
终止
11.1.
在根据本第 11 条终止之前，您的 OneTouch HK 账户将保持有效，我们将持续为您提供服务。
11.2.
您可以随时向我们发出书面通知，终止使用我们的服务并关闭您的 OneTouch HK 账户。您必须确保在您通知我们您计划终止使用我们的服务并关闭您的 OneTouch HK 账户时，您向我们提供的所有指示均已成功取消或完全处理。如果您的 OneTouch HK 账户不存在未完成的待处理指示，我们的服务终止和您的 OneTouch HK 账户的关闭将立即生效。
11.3.
在提前三十 (30) 天通知您的情况下，我们可以自行决定终止您使用我们的服务并关闭您的 OneTouch HK 账户。通知期限届满后，您的 OneTouch HK 账户将被关闭，您将无权再使用我们的服务。
11.4.
如果我们知悉或有理由相信发生了以下任何事件，我们可以自行决定立即终止您使用我们的服务并关闭您的 OneTouch HK 账户：
(1)
您未能根据我们的要求向我们提供符合条件的信息；
(2)
我们有理由相信您向我们提供了虚假、不准确或误导性的信息；
(3)
您未能根据本条款和条件适当地结算欠付我们的任何付款义务，或发生破产事件；
(4)
我们知悉到或有理由怀疑您的 OneTouch HK 账户被用于开展未授权的交易或您的 OneTouch HK账户被用于开展非法活动或用于欺诈活动；
(5)
您违反本条款和条件和/或我们不时根据本条款和条件就您的 OneTouch HK 账户和/或使用我们的服务施加的任何限制或约束；
(6)
您违反了任何适用法律；
(7)
您目前或曾经参与或协助洗钱、恐怖主义融资或其他犯罪活动；
(8)
您受到任何执法和/或监管机构的调查；
(9)
任何法院或主管监管机构的命令或任何适用法律的实施要求我们如此行事；
(10)
我们的服务提供商（包括但不限于金融机构）要求我们如此行事；
(11)
您的 OneTouch HK 账户已停用不少于十二 (12) 个月；或
(12)
我们不时可能认为适当的任何其他理由。
11.5.
如果我们根据第 11.4 条终止您使用我们的服务并关闭您的 OneTouch HK 账户，在适用法律允许的范围内，我们将以书面形式通知您。我们将不再受限于本条款和条件中规定的任何未来义务，包括但不限于您在终止日期之前向我们提交的任何指示所产生的任何义务。对于因终止服务和/或关闭账户而产生的任何损失，我们概不承担任何责任或义务。
11.6.
根据第 11.2 条或第 11.3 条所作终止，不影响在终止日期之前向我们作出的任何指示。
11.7.
您根据本条款和条件应向我们支付的任何款项，应在终止日期当天立即到期并支付。在合理可行的情况下，您应尽快向我们指定的银行账户支付该等款项，但在任何情况下均不得迟于终止日期后五 (5) 个营业日。
12.
个人数据及数据隐私
12.1.
注册 OneTouch HK 账户过程中，您会向我们提供个人数据。
12.2.
在向您提供我们的服务和您的 OneTouch HK 账户时，我们以数据控制方的身份收集、保留、使用和处理这些个人数据，并根据《个人数据（私隐）条例》的原则行事。有关我们如何以及出于何种目的收集、使用、保留、披露和保护您向我们提供的个人数据的更多详细信息，请参阅我们的《隐私政策》和《个人信息收集声明》。
12.3. 您知悉我们可能会将我们的服务外包给我们的关联公司和/或第三方。您同意我们按照要求向收款人的银行和/或我们外包服务的任何人员（包括但不限于支付服务提供商）提供您的详细信息（包括但不限于您的个人数据）。
1.1.
如果您向我们提供涉及他人（包括但不限于您的授权用户、受益人、董事、实益所有人、客户、代理人、代表和雇员）的个人数据，您承诺我们可依赖您获得此类人员的同意，允许您根据本条款与条件、《隐私政策》和《个人信息收集声明》向我们披露其个人数据。您全权负责确保所述人员能够访问并已查看本条款和条件、我们的《隐私政策》和《个人信息收集声明》，以便此类人员了解我们收集、使用、保留、披露和保护其个人数据的方式和目的。若您向我们披露他们的个人数据，则视为您已获得他们的同意，并同意我们在提供我们的服务和您的 OneTouch HK 账户时收集和使用他们的个人数据。
1.2.
您承诺履行您在本条款和条件下的义务，并以安全和符合适用法律（特别是与数据保护有关的法律）以及我们可能不时规定的任何其他信息安全要求的方式，向我们披露任何个人数据。
1.3.
您承诺尽最大努力配合并协助我们遵守适用法律，特别是数据保护相关的法律。
1.4.
您承认并且促使任何个人数据（指您提供给我们的个人数据）的数据主体承认，我们可能会将您提供的个人数据披露给我们的任何分支机构、子公司、控股公司、联营公司和关联公司，以及我们为方便提供服务和您的 OneTouch HK 账户而聘用的任何代理人、缔约方或其他金融机构。我们将确保获得所披露的个人数据的任何人都将遵守严格的安全和保密准则。
1.5.
我们保留与我们认为适当的组织（包括但不限于银行和电子商务平台）共享您向我们披露的个人数据的权利，以便侦破或预防犯罪和/或其他滥用行为和/或根据本条款和条件提供我们的服务。
1.6.
我们可能会通过身份查询机构和其他信息源进行软搜索，并使用评分方法来验证您的身份。此类软搜索不会影响您的信用评分。如果您是一家公司，我们可能会对贵公司的董事、股东或授权用户进行此类搜索。我们可能会保留此类搜索的记录。
1.7.
您可以按照我们不时规定的方式，更新您的营销偏好和沟通偏好。
1.8.
我们可能会对与您之间的任何通话进行监测和录音，并保留您与我们之间的通信记录。您同意，我们可以将电话录音和任何笔录或电邮记录用于培训和质控目的，或用于解决任何争议以及预防和侦破犯罪。
1.9.
您承诺向我们提供我们所需的所有相关信息，以便我们根据本条款和条件为您提供服务，确保您及时将此类信息的任何变更通知我们。
13.
安全
13.1.
激活您的 OneTouch HK 账户时，您需要在我们授予您服务访问权限之前，设置特定安全凭证，才能访问您的 OneTouch HK 账户。
13.2.
如果您的 OneTouch HK 账户支持多个授权用户，那么每个授权用户都需要具有单独的安全凭证。您在任何情况下都不得与他人共享您的安全凭证，包括但不限于您的授权用户，亦不得允许他人使用您的安全凭证访问您的 OneTouch HK 账户。
13.3.
无论何时，当使用您的唯一安全凭证访问您的 OneTouch HK 账户时，我们有权按照使用此类安全凭证提交给我们的任何指令行事。
13.4.
如果您怀疑或发现有人知晓您的安全凭证，或者您认为您的安全凭证可能被滥用，您须立即以我们不时规定的方式通知我们。如果您的安全凭证丢失或被盗，或者您怀疑有人使用或试图使用您的安全凭证，您须立即告诉我们。如果您的安全凭证被用于访问您的 OneTouch HK 账户，并且我们没有收到关于您未经授权使用安全凭证的通知，我们将按照收到的任何指令行事，并且不会对您因此而遭受的任何损失负责。
13.5.
如果我们有理由认为需要防欺诈或出于安全考虑，我们可能会暂停您对自身 OneTouch HK 账户的访问。我们可能会随时要求您更改或更新您的安全凭证，并且您同意根据我们指令更改或更新您的安全凭证。
13.6.
您有责任维护并确保自己设备的兼容性。您有责任确保自身设备不受病毒和其他恶意软件攻击。出于安全考虑，我们建议您使用防病毒软件、防间谍软件和个人防火墙。
13.7.
您不得使用连接至公共互联网访问设备的任何计算机或移动设备访问您的 OneTouch HK 账户，您只能通过我们的官方网站 www.alibaba.com访问您的 OneTouch HK 账户。您不得通过电子邮件中提供的任何超链接访问您的 OneTouch HK 账户。
13.8.
我们将尽商业上合理的努力，确保我们的服务不受病毒和受损文件影响。但是，我们无法保证其不受病毒或任何其他具有感染或破坏性目的的程序的影响。您不得通过有意引入病毒、木马、蠕虫、逻辑炸弹或其他恶意或技术上有害的物质，滥用我们的任何服务。对于因您使用我们的服务而对您的软件、设备或数据造成的任何损失或损害，我们概不负责。
13.9.
您不得试图未经授权地访问与我们的服务相关的任何在线服务或任何服务器、计算机或数据库。您不得使用拒绝服务攻击或分布式拒绝服务攻击来攻击我们的系统。您这样做可能会触犯法律，我们可以上报相关执法部门并全力配合执法部门的工作，包括但不限于向其提供您的身份信息。
13.10.
我们不保证您可以不间断、连续或无误地访问我们的任何服务。如果您无法访问您的 OneTouch HK 账户或我们的服务，我们对此不承担任何责任。
13.11.
我们服务的加密级别非常高，在某些国家/地区使用此类加密可能违法。如果此类司法管辖区的法律不允许我们的服务加密，您应确保不会有意使用我们的任何服务。
14.
知识产权
14.1.
我们在根据本条款和条件提供服务和您的 OneTouch HK 账户时使用的所有知识产权归我们、我们的许可方或其他知识产权提供商所有，并且受到本地和国际知识产权的保护。
14.2.
您知悉，我们、我们的许可方和其他服务提供商（视情况而定）拥有知识产权的所有权。您同意，未经我们和相应的许可方或服务提供商（视情况而定）事先书面同意，不会使用任何知识产权。版权所有。
14.3.
未经我们明确的事先书面同意，不得以任何方式（包括镜像知识产权）全部或部分地拷贝、修改、复制、再版、下载、公开展示、编码、翻译、传播或分发知识产权。禁止任何未经授权使用知识产权的行为。
14.4.
不得将本条款和条件中的任何内容解释为将知识产权的所有权转让给您。
14.5.
您在使用我们的服务（包括您的 OneTouch HK 账户）时，不得侵犯或违反知识产权或任何第三方知识产权或违反任何适用法律。
15.
责任和赔偿
15.1.
我们有权根据本条款和条件，按照您或您的授权用户向我们提供的任何指令行事。您同意我们对此不承担任何责任或义务，并且同意赔偿我们因此而遭受的所有损失。
15.2.
您同意赔偿我们因您或授权用户的任何错误而遭受的任何损失，除非此类错误归咎于我们的过失、故意违约或欺诈。
15.3.
如果您未能履行本条款和条件规定的任何义务，我们可能会终止提供服务，关闭您的 OneTouch HK 账户，恕不另行通知；并且，我们将使用为您代持的任何资金（指由您或代您行事的第三方提供的资金）抵付任何到期应支付给我们的款项，以弥补我们因此而遭受的所有损失。
15.4.
如果您发现任何未经授权的指令或使用您的 OneTouch HK 账户误执行的交易，您须立即以我们不时规定的方式联系我们。我们鼓励您定期查看您的交易记录。如果您未能在指令或交易日期起十三 (13) 个月内，提请我们注意未经授权的指令或误执行的交易，我们不会对您承担任何责任。
15.5.
如果出现未经授权的指令或因我们错误而误执行的交易，我们将恢复相关交易或退还任何相关费用。除此之外，我们不对您承担任何其他责任。
15.6.
以下情况下，我们对您免责，亦无需恢复相关交易或退还任何相关费用：
(1)
此类未经授权的指令或误执行的交易归咎于您未能确保自身安全凭证的安全；
(2)
您在知晓此类事件后，未能将安全凭证丢失的任何情况通知我们；
(3)
此类未经授权的指令或误执行的交易是您有意为之或归咎于您的过失；
(4)
您未能遵守第 15.4 条的规定；或
(5)
收款行（即收款人的银行）未能正确处理付款。
15.7.
我们将尽合理努力，协助跟踪和召回任何未经授权的指令或误执行的交易。
15.8.
对于以下各项，我们对您免责：
(1)
任何利润、商机或声誉损失；
(2)
受益人对您提起任何损害赔偿诉讼；或
(3)
任何间接或后果性损失（无论是否可预见）。
15.9.
本条款和条件不免除我们的承担欺诈性误述责任、因我们自身过失或我们员工过失造成的死亡或人身伤害责任等任何其他不能被法律免除的我们应予承担的责任。
15.10.
如果我们因无法控制的因素（包括法律变更、不可抗力事件、货币取消或对国家/地区或付款受益人实施制裁，或任何可能导致履约违法的事件）无法履行本条款和条件规定的义务，我们将在适用法律允许且合理可行的范围内尽快通知您，并且将尽合理努力归还为您代持的、我们因无法履行义务而需要归还的任何款项。
15.11.
在任何六 (6) 个完整的日历月内，我们根据本条款和条件负有的或与之相关的最高累计承付款项（包括索赔、费用、损害赔偿或赔偿债务）不得超过 500,000 美元或您在同一时段内根据本条款和条件应支付的全部费用和成本（以较低者为准）。
15.12.
对于我们和我们的关联公司因以下行为而招致或遭受的所有损失，您应按要求对我们和我们的关联公司作出赔偿使我们免于损失：
(1)
您违反本条款和条件；
(2)
您未能遵守任何适用法律；
(3)
您使用或滥用我们的服务；
(4)
任何第三方声称，我们根据本条款和条件使用您提供的任何信息或材料侵犯了任何知识产权；
(5)
我们是根据您和您的授权用户提供的指令以及我们有理由认为是由您和您的授权用户提供的指令行事；或
(6)
我们按照您或您的授权用户根据本条款和条件向我们提供的指令，为任何全部或部分交易提供或安排提供资金，但您随后取消或未能提供全部资金。
16.
抵付
16.1.
我们可以随时使用您 OneTouch HK 账户中的资金清偿您根据本条款和条件欠我们的任何债务，包括当前或将来债务，亦包括已清算或未清算债务，恕不提前通知。
16.2.
对于根据第 16.1 条须予以抵付的负债，如果其计价货币不同于您 OneTouch HK 账户中的资金所用的计价货币，我们可以按现行市场汇率进行任何必要的外汇换算，以方便执行任何抵付。
16.3.
我们根据第 16 条行使的任何权利不会限制或影响我们根据本条款和条件或其他规定可获得的任何其他权利或补救措施。
17.
通知和通信
17.1.
我们有权不时自行决定针对我们提供的服务，规定我们可接受的通知形式和通信方式。
17.2.
除非另有约定，否则您向我们发出的任何通知都不可撤销，并且应在我们实际收到通知后生效。
17.3.
对于我们需要向您发出的任何通知，如果已寄至您向我们登记的地址（您可以不时通知我们更新地址），即视为已发出。我们根据本条款和条件或针对我们的服务需要发出的任何通知或其他通信应书面出具，交付方式包括专人递送、邮资预付邮件（如果地址在海外，则发送航空邮件）、传真或电子邮件，并且应在以下时间视为已正式送达：
(1)
专人递送的，交付时即正式送达；
(2)
邮寄的，交寄后四十八 (48) 小时即正式送达，涉及海外收寄的，交寄后九十六 (96) 小时即正式送达；以及
(3)
通过传真、电子邮件或其他电子方式发送的，传输时即正式送达。
17.4.
如果本条款和条件规定的通知和通信的交寄地址或传真号发生任何变更，您应立即以书面形式通知我们。此类变更只有在正式录入我们记录后才会生效。
18.
修订
18.1.
我们可随时通过在商家门户网站上发布相关的经修订和重述版本，修订本协议的任何条款，包括本条款和条件以及其他相关协议，适用法律禁止的除外。经修订的条款在发布后应立即生效，适用法律禁止的除外。本协议如有重大变更，我们将尽力提前通知您。若继续使用我们的服务，即表示您同意经修订的条款适用于您。仅 OneTouch 的授权人员可以书面形式修订本协议。除非我们另有书面约定，否则修订本不会影响其生效日之前产生的任何法律权利或义务。您有权对拟议变更提出异议，有权根据 11.2 条终止您对我们服务的使用并关闭您的 OneTouch HK 账户。
19.
司法管辖权
19.1.
本条款和条件应受香港法律管辖并据其解释。
19.2.
因本条款和条件引起的或与之相关的任何争议、分歧或索赔（包括有关其存续、效力或终止的任何问题）应根据申请仲裁时有效的香港国际仲裁中心 (HKIAC) 仲裁规则，通过仲裁解决。
19.3.
仲裁机构应为香港国际仲裁中心（简称“HKIAC”），仲裁地为香港的 HKIAC。
19.4.
仲裁语言为英语。
20.
一般规定
20.1.
除非您与我们之间另有约定，否则不得将本条款和条件中的任何规定解释为在您与我们之间建立任何代理关系、合伙关系或合资关系。您或我们均无权为对方或代表对方做出任何承诺。您承认并同意，您代表自身行事，不代表任何其他人的利益。
20.2.
如果本条款和条件的不同语言版本之间有任何差异或不符之处，以英文版为准。
20.3.
所有涉及本条款和条件以及本协议所述服务的通信（包括口头或书面通信），均须使用英语出具。
20.4.
本条款和条件以及本协议所述服务受所有适用法律的约束，包括但不限于《打击洗钱及恐怖分子资金筹集条例》(AMLO) 以及香港海关或任何其他主管监管机构的要求。如果本条款和条件与任何适用法律之间存在冲突，以后者为准。
20.5.
我们不会向您提供任何投资建议，亦不会就是否继续某项交易、交易时间或交易的法律、监管、业务、财务或其他后果提供任何建议。我们可能会根据您的要求提供市场信息，但此类信息不构成建议，请勿根据此类信息作出任何推断。
20.6.
本条款和条件所述的所有服务必须可执行。任何交易决定均由您独立做出，我们对您遭受的任何损失概不负责，包括因交易前后的汇率波动而遭受的损失。
20.7.
本条款和条件中的任何规定均未将可强制执行的利益赋予或拟赋予除本条款和条件缔约方以外的人。
20.8.
如果您或我们未能或延迟行使本条款和条件或适用法律规定的相应权利，不构成对此类权利或任何其他权利的弃权，并且此类未能或延迟行使权利的情形不会阻碍或限制进一步行使此类权利。
20.9.
本条款和条件的规定可分割，其中任何规定的失效或无法执行均不会影响本条款和条件中任何其他部分的效力或可执行力。
20.10.
您承认并同意，我们可以将根据本条款和条件提供的全部或任何部分的服务外包给我们的关联公司和/或第三方提供商，无需通知您或事先获得您的批准。
20.11.
您同意，我们可以将本条款和条件规定的我们的权利（包括我们在本条款和条件中的所有权利、所有权、利益以及义务和责任）转让给关联公司或权益承继人。在发生此类转让的情况下，您同意将您 OneTouch HK 账户中的资金转给我们的受让人。
20.12.
未经我们事先书面同意，您不得将本条款和条件规定的您的权利转让给任何人。
21.
投诉
22.
取得联系
22.1. 您可以使用我们的网站（Alibaba.com）上列出的联系方法。
22.2 我们将通过您在 OneTouch HK 账户上登记的主要电邮地址或电话号码联系您，寄邮件至您的 OneTouch HK 账户上登记的地址，或通过我们不时认为适当的其他方式联系您。您承认并同意，注册 OneTouch HK 账户并使用我们的服务，即视为您可以定期访问互联网。您同意经常查看传入的消息。
1.1.
通过电子邮件发送给您的任何通信或通知，将在发送电子邮件的营业日当天视为已收到。
22.4 如果法律要求我们使用持久媒介向您提供信息，我们将向您发送电子邮件或通知，引导您获取我们网站上列出的信息，确保您能够永久保留信息，供将来参考。您须保存我们发送或提供给您的所有通信的副本。
定义：
除非另有说明，否则本条款和条件中的以下词语应具有如下含义：
“AMLO”是指《打击洗钱及恐怖分子资金筹集条例》（《香港法例》第 615 章）。
“适用法律”是指在任何司法管辖区适用于 (a) 我们；(b) 您；以及 (c) 据以提供和使用我们服务的任何和所有法律、法规和行业标准或指南，以及相关法院作出的有约束力的任何适用判决，包括与货币服务业务、支付服务、反洗钱、消费者和数据保护相关的法律、法规和行业标准或指南。
“申请表”是指您为注册 OneTouch HK 账户和使用我们的服务，而填写并提交给我们的申请表。
“授权用户”是指您或您的主要账户持有人通知我们的、有权代您行事的任何人。
“当局”包括任何司法、行政、公共或监管机构，任何政府机关、任何税务机关、法院、中央银行或执法机构，或对我们及我们的关联公司具有管辖权的任何代理机构。
“营业日”是指香港的商业银行对外营业的日期，星期六、星期日及银行假日除外。
“合规义务”是指 OneTouch HK 及其关联公司遵守适用法律的义务，包括但不限于《打击洗钱及恐怖分子资金筹集条例》、国际指南、内部政策或程序、当局的要求和/或需求（例如报告和/或披露义务）以及要求我们验证客户身份的适用法律。
“保密信息”是指以任何形式或介质提供的所有秘密信息或所有（全部或部分（包括其组件的配置或装配））不予公开的信息，包括任何明确指定为保密信息或可合理视为保密信息的信息。
“数据主体”具有《个人数据（隐私）条例》(PDPO) 规定的含义。
“持久介质”是指符合如下条件的介质：允许您在足以达到信息目的的时间段内，以可查阅的方式存储信息，供将来参考用，并且允许您原封不动地复制所存储的信息。
“不可抗力”是指超出受影响方合理控制的事件或事由，包括但不限于：战争（无论是否宣战）、蓄意破坏、暴动、叛乱、民变、（事实或法律上的）国家紧急状态、戒严、火灾、洪水、旋风、地震、滑坡、爆炸、电力或水资源短缺、传输或通信网络故障、流行病、检疫隔离、罢工或其他劳工困境或政府机构的征用、限制、禁止、法律、法规、法令或其他执法命令、破裂或事故、国际、州或联邦法律法规发生变更，或任何机械或系统损坏，但归咎于受影响方的作为、不作为、违约或过失的除外。
“香港”是指中华人民共和国香港特别行政区。
“破产事件”是指与您、您的子公司、关联公司、承继人和/或受让人以及您的高管、董事、员工和/或代理相关的如下事件：
a)
在此类人员死亡、精神不健全、资不抵债的情况下，有人对其提出破产申请；或
b)
采取任何措施为任何此类人员指定破产管理人、司法财产保管人或类似人员，或者以其他方式向法院申请暂停还债，或向债权人提议自愿偿债安排，或任何此类人员向债权人授予信托契据或采取任何措施推进重新调整，以重新安排免除或推迟任何此类人员的任何部分债务，或任何此类人员与其债权人或任何类别的债权人达成任何安排、和解或债务重组，或为其债权人或任何类别的债权人的利益考虑进行任何转让（出于有偿债能力的重组或合并目的除外），或为任何此类人员或其资产或业务指定接管人及经理人或其他控制人、管理人或类似人员，或对任何此类人员或其资产或业务拥有控制权。
“智力成果”是指所有商标、服务标志、徽标、商号、公司名称、互联网域名、专利、注册外观设计、版权、数据库权利、设计权、发明、半导体拓扑权利、专有技术以及我们在根据本条款和条件提供服务和您的 OneTouch HK 账户时使用的商业秘密。
“知识产权”是指在世界任何一处的任何商标、服务标志、徽标、商号、公司名称、互联网域名、专利、注册外观设计、版权、数据库权利、设计权利、发明、半导体拓扑权利、专有技术、商业秘密或任何类似权利，无论是否注册，包括任何此类权利的注册申请（包括当前存续的或未来创建的注册申请），以及起诉、追讨损害赔偿或就过去、当前或未来侵犯、挪用或违反上述任何权利的任何行为获取救济的所有利益、特权或权利。
“付款指示”是指您或您的授权用户以我们不时规定的方式向我们提供的，要求我们将资金转入您或您的授权用户所设账户的任何指示或要求。
13.3.您承认，我们可能会将我们的服务外包给我们的关联公司和/或第三方。您同意，我们可以向收款行和/或任何承接外包服务的人（包括但不限于支付服务提供商）提供您的详细信息（包括但不限于您的个人数据）。
“支付服务提供商”是指我们为外包服务或方便为您提供服务而不时聘用的任何人，包括但不限于以下人员：
a)
香港海关许可的货币服务运营商；以及
b)
授权机构（如银行）。
“个人数据”具有《个人数据（隐私）条例》(PDPO) 规定的含义。
“PDPO”是指《个人数据（隐私）条例》（《香港法例》第 486 章）。
“安全凭证”是指您以我们不时规定的形式和方式设置的、用于访问您的 OneTouch HK 账户的唯一安全凭证，包括但不限于用户名、密码、重要信息项以及我们不时认为适当的其他安全凭证。
“税务当局”是指地方或外国税收、收入或货币当局。
“终止日期”是指本条款和条件以及我们的法律关系视同结束的日期。
“OneTouch HK”、“我们”或“我们的”是指 OneTouch HK International Limited，本公司在中国香港注册成立，唯一业务识别码是 65914781，注册办事处在香港铜锣湾马西森街 1 号时代广场一座 26 楼。我们经香港海关许可，已成为货币服务运营商。
“OneTouch HK 账户”是指您向我们注册的、并根据本条款和条件使用我们服务的账户。
