Privacy Policy of Tmall Campus
Effective Date: April 25, 2025
[Introduction]
Welcome to our products and services! We deeply understand the importance of personal information to you, and your trust is invaluable to us. We will strictly comply with legal requirements and adopt corresponding security protection measures to ensure the controllable safety of your personal information. Based on this, Tmall Campus Service Provider (or "we" for short) has formulated this Privacy Policy of Tmall Campus (hereinafter referred to as "this Policy" or "Privacy Policy") to help you fully understand how we collect, use, share, store, and protect your personal information, as well as how you can manage your personal information, so that you can make informed choices.
Before using our products and services, please read and understand this Policy carefully, especially the terms highlighted in bold or underlined. Ensure you fully understand and agree before proceeding. In addition to this Policy, in specific scenarios, we will also inform you through instant notifications (including pop-ups, page prompts, etc.) or function update descriptions about the purpose, scope, and methods of information collection. These notifications and descriptions are part of this Policy and have equal legal effect. We have simplified professional terms for your better understanding. If you have any questions, opinions, or suggestions about this Policy, please contact us via the contact information provided at the end.
By agreeing to this Privacy Policy, you confirm that you understand the features provided by the app and the necessary personal information required for their operation, and grant the corresponding authorization for collection and use. However, this does not mean you have separately agreed to enable additional features, process non-essential personal information, or handle sensitive personal information. For such cases, we will seek your explicit consent based on your actual usage.
This Privacy Policy will help you understand the following contents:
1.
Scope of Application
2.
Collection and Use of Information
3.
Cooperation Partners, Transfer, and Disclosure of Personal Information
4.
Your Rights
5.
Information Storage
6.
Policy Updates
7.
Protection of Minors
8.
Appendix: Relevant Definitions
1. Scope of Application
This Policy applies to all products and services provided by Tmall Campus Service Provider through clients and new formats developed with technology.
Except for the information collection and use activities described in this Policy, this Privacy Policy is uniformly applicable to all products and services of Tmall Campus. When you use any of our products or services, this Policy applies. However, if a specific product or service has separate privacy terms or agreements, those terms take precedence. Any content not mentioned in the separate terms will follow this Policy.
Please note that this Privacy Policy does not apply to:
1.
Information collection or processing practices of third parties providing advertising services for our products/services;
2.
Third-party information or services included in or linked to our products/services (including third-party applications, websites, products, services, etc.), which are operated by third parties.
We kindly remind you to pay attention to and read the user agreements and privacy policies of third parties when using their services. This Policy only applies to the personal information we collect and does not apply to third-party collection, storage, or use of your information. We are not liable for such third-party actions under the law.
2. Collection and Use of Information
When using our products/services, we may collect and use your personal information in two categories:
1.
Essential Information: To provide basic functions and comply with legal obligations, you must authorize us to collect and use necessary information.Without providing this information, you may not use our products/services;
2.
Optional Information: To enable additional features, you may separately consent or refuse to provide this information. Refusal will not affect the basic functions.
We emphasize that the specific features and corresponding collected information may vary depending on the product/service.
Specific Functional Scenarios We Provide:
(1) Account Creation and Management
1.
Basic User Services
To create a Tmall Campus account, you must provide your phone number. Without this, you can only access limited browsing services.
(2) Additional Services
1.
System Permission-Based Services
To enhance user experience, we may request system permissions (e.g., camera access). Disabling these permissions will not affect basic services but may limit access to certain features. You may enable/disable permissions anytime.
Enabling a permission grants us access to related information for service provision. Disabling it revokes such access.
2.
Cookies and Similar Technologies
We use cookies to enhance security and efficiency. Cookies are not used beyond the purposes stated in this Policy. You may disable cookies via browser settings, but this may affect certain features.
(3) Additional Rules for Collecting Personal Information
If you provide others' personal information, ensure you have valid authorization.
We will obtain prior consent before using information for purposes beyond this Policy.
Anonymized data may be used for research or algorithm improvement under legal safeguards.
3. Cooperation Partners, Transfer, and Disclosure of Personal Information
(1) Cooperation Partners
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Principles: Legality, necessity, transparency, and security.
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Scenarios: Security analysis, product stability assessment, academic research, and third-party services (e.g., SDKs). We ensure partners comply with data protection standards.
SDK Name | Operator | Function | Collected personal information type | Privacy Policy Link |
Alibaba Security SDK | Hangzhou Orange Shield Information Technology Co., Ltd | security protection for App operation, network request, account registration and login | identifier of equipment (IMEI, MAC, BSSID, SSID, Android ID, IDFA, IDFV, OAID), SIM serial number, operating system, equipment accelerometer (such as gravity sensor), equipment network IP address, application list | |
Authentication SDK | Alibaba Cloud Computing (Beijing) Co., Ltd | It is used to log in with mobile phone verification code in APP | type of network, device information (including IP address, device manufacturer, device model, mobile phone operating system, SIM card information ICCID) | |
Alibaba Cloud Log Service | Alibaba Cloud ComputingCo., Ltd | Used to obtain execution logs when the app is running, used for problem location, performance analysis, etc. | Device manufacturer, device brand, device model, device name, device operating system information, device configuration information, device environment information, network operator information, network type, network status, SDK host APP information (including application name and application version) |
(2) Transfer
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If we undergo mergers, dissolution, or bankruptcy, we will notify you of the recipient and ensure they adhere to this Policy.
(3) Disclosure
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We disclose your information only:
1.
With your consent;
2.
To protect legal rights or public safety.
(4) Termination
●
If we cease operations, we will delete or anonymize your data.
(5) Exemptions from Authorization
●
No consent is required in the following cases:
1.
Contract fulfillment;
2.
Legal obligations (e.g., judicial requests);
3.
Emergency situations;
4.
Public interest activities;
5.
Publicly available information;
6.
Other legal provisions.
4. Your Rights
You may:
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Access, Correct, or Delete your information via customer service.
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Copy Personal Data: Request a copy through customer service.
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Delete Information: Request deletion in cases of illegal processing, consent withdrawal, or service termination.
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Withdraw Consent: Except for essential information, you may revoke permissions at any time.
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Account Closure: Submit a request via "My - Settings - Account Closure."
●
Challenge Automated Decisions: Contact us if automated decisions affect your rights.
We will respond to requests within 15 days. Identity verification may be required.
5. Information Storage
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Storage Location: Data is stored in China unless you consent to cross-border transfers.
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Security Measures: Encryption, access controls, and regular audits.
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Retention Period: Data is retained only as necessary for service purposes or legal requirements.
6. Policy Updates
Major changes (e.g., business model shifts) will be notified via pop-ups or emails. Historical versions are archived for reference.
7. Protection of Minors
Minors under 14 must use services under parental supervision. Parents may inquire about their children's data via our dedicated department.
8. Contact Us
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Customer Service: In-app chat.
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Data Protection Team: TMXY-jygl@service.alibaba.com(Address: No. 2 Aicheng Street, Wuchang Street, Yuhang District, Hangzhou, China).
●
Legal Recourse: File a lawsuit if disputes arise.
Appendix: Definitions
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Tmall Campus: The app operated by Tmall Campus Service Provider.
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Tmall Campus Service Provider: Hangzhou Tmall Campus Technology Service Co., Ltd., an Internet information and software technology service provider Tmall the campus.
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Affiliates: Affiliates of the Taobao platform service provider disclosed in the latest listed company annual report of Alibaba Group Holding Limited.
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Personal information: all kinds of information related to identified or identifiable natural persons recorded electronically or otherwise, excluding anonymized information.
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Sensitive personal information: once leaked or illegally used, sensitive personal information is personal information that can easily lead to infringement of natural person's personal dignity or personal and property safety, including biometric identification, religious belief, specific identity, medical and health, financial account, whereabouts and trajectory information, as well as personal information of minors under the age of 14.
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Child: means a minor under the age of fourteen.
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Device information: including hardware model, hardware serial number, software list, application installation list, software installation list, unique device identification code IMEI, device MAC address, SIM card IMSI information, Android ID, MEID, OpenUDID, GUID, Bluetooth information, broadcast component communication Information, ICCID, operator information, sensors (gyroscope, gravity sensor, acceleration sensor, environmental sensor, optical heart rate sensor), clipboard WLAN access points such as SSID, BSSID, read WIFI scan results, OAID. The actual product collection shall prevail.
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Service log information: IP address, browser type, telecom operator, language, access date and time, mobile device information, deviceId, and applet version number.
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Deidentification: The process by which personal information is processed so that it cannot be identified to a specific natural person without the aid of additional information.
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Anonymization: The process by which personal information is processed without identifying a specific natural person and cannot be recovered.
