VT Seller Privacy Policy

Effective from December 26, 2025

Welcome to VT Seller!

FUNTEE PTE. LTD (“FUNTEE”, “we”, “our” or “us”) operates and provides a ticketing management tool (“VT Seller”) for sellers (“Sellers” or “You”) .

We understand the importance of your personal information and greatly appreciate the trust you place in us. We prepares VT Seller Privacy Policy (for Seller) (the “Policy”) to help you (“you” refers to the Seller’s account operator, authorized contacts, legal representatives, and other individuals whose personal information is provided in connection with the use of VT Seller ) fully understand how we collect, use, share, store, and protect your personal information when you use our products and/or services; and how you can manage your personal information and make informed choices about its processing.

This Policy applies to services provided by us through our websites, mobile applications or other channels. If we or our affiliates provide specific products and/or services under separate privacy policies, those products and/or services will be governed by their respective privacy policies. Except as otherwise provided herein, this Policy does not apply to services provided by third parties. The collection and use of your personal information in connection with such third-party services will be governed by the separate privacy policies of those third parties.

Before using our products and/or services, please read this Policy carefully and ensure that you fully understand its contents. By accessing or using our services, you acknowledge that you have read, understood, and agreed to the terms of this Policy. By ticking or clicking the checkbox “Agree with this Policy” on the relevant interface, you acknowledge and confirm your consent to our processing of your personal information for the purposes described herein and in accordance with this Policy.

Information Collection and Use

To deliver and operate the marketplace for ticketing services for online and on-site performances, competitions, exhibitions, and related activities as well as other associated services, assist you with ticket management and sales,we need to collect and use certain necessary personal information. If you refuse to provide such information, you may be unable to use our products and/or services properly.

1.1 How do we collect your personal information

(1)

Account registration, login and management

Our services are provided based on your VT Seller account. To create an account, you must provide your email address, verification code and set up your password. If you refuse to provide the foregoing information, you will be unable to register for or log in to your VT Seller account.

(2)

Seller Onboarding

For Sellers without a VT Seller account, we will reach out them offline and assist in completing the backend onboarding process. During onboarding, we may collect the name, identification number, and identification document images of the Seller’s legal representative and the email address, telephone number and WeChat account of the Seller’s designated contact person. When providing such personal information, you should ensure that you have informed the relevant individuals and obtained their consent or other lawful basis. If you refuse to provide the foregoing information, you will be unable to complete onboarding or use functions such as ticket listing, ticket issuance, and the wallet.

(3)

Product or service information display

Browsing. When you browse VT Seller, we will collect your browsing records, including information related to projects and orders, and other relevant content to enable this function and for other purposes that will be clearly explained to you.

Search. When you use the search function, we may collect your search records, including search keywords, search histories, browsing time, and search frequency. To provide efficient search results, some of this data may be temporarily stored on your local device, and search history may be displayed to you for convenience.

Language and currency. When you select or change the language or currency, we may collect your language and currency setting records to suit your preferences and to facilitate the use of other features.

(4)

Customer service and dispute resolution

When you contact us through the Platform on issues such as ticket issuance, ticket inventory management, deposit-related matters, or ticket transaction–related issues, we may, in addition to Seller-related information, collect and use your personal information to verify your identity and your association with the relevant merchant account, in order to ensure account security and properly handle such matters.

To facilitate communication, resolve issues efficiently, and maintain records of case handling, we may retain your communications and correspondence with us, including chat records and relevant details (such as account information, contact information, operation records, complaint and inquiry information and your contact details). If your inquiry or complaint relates to a specific order, we will use your account and order information to process and respond to your request.

(5)

Ticketing Service Management

When you use the Platform functions, including ticket inventory management, order details, merchant ticket issuance, and the wallet, we do not collect your personal information during this process. However, we will record business-related information of the Seller, including ticketing information, order information, financial information, seat information, and proof of ticket issuance, for purposes such as facilitating ticket transactions and delivery, providing aftersales services, and dispute resolution.

1.2 How do we use your personal information

We may use the personal information collected from you for the following purposes:

(1)

To establish, operate, maintain, and administer your account and provide related services and support;

(2)

To complete Seller onboarding verification and maintain the operational management records of the Seller’s account；

(3)

To enable your use of the merchant platform’s core functions, including ticket management, order processing, ticket issuance, and order management;

(4)

To respond to your inquiries or feedback and assist with issues encountered during your use of our services;

(5)

For operational purposes such as system maintenance, testing;

(6)

To ensure service security, including assessing account and transaction risks, and detecting and preventing fraud or other security incidents;

(7)

To prevent, detect, or investigate disputes, crimes, fraud, or security breaches, and for internal or external audit or compliance purposes;

(8)

To seek professional advice, including legal counsel, or enforce your obligations and protect the rights of VT Seller, our partners, consumers, contractors, or service providers;

(9)

To handle, investigate, or resolve complaints, claims, or disputes;

(10)

For legal, safety, administrative, accounting, or management purposes, including preparing management reports or analyses;

(11)

To comply with legal or regulatory obligations;

(12)

As permitted or required by law, to assist with investigations, law enforcement, or other matters involving government authorities; or

(13)

For other related purposes with your consent or as otherwise described in the applicable terms and conditions governing our relationship with you.

In general, we will only use your personal information for the purposes described in this Policy or for purposes we disclose to you at the time of collection. However, we may also use your information for other purposes reasonably related to those disclosed, such as for public-interest archiving, research, or statistical analysis, where permitted by applicable data protection laws.

Where permitted by law, we may process your personal information without your consent in accordance with applicable data protection regulations, for example, to perform a contract with you, protect public or vital interests, comply with legal obligations, or process information that has been lawfully disclosed.

Cookies and Similar Technologies

Cookies are very small text files sent from a server used to operate a website to the user’s browser and stored on the hard disk of the user’s computer. If the user visits the website again, the website server reads the contents of the cookies stored in the user’s hard disk to maintain the user’s settings and provide customized services. Cookies do not collect personal information automatically or actively, and users can refuse or delete the storing of cookies at any time.

We use cookies and similar technologies only for operational and technical purposes.

(1)

To ensure proper website operation.Cookies help our website function correctly, such as maintaining session continuity during the browsing and checkout process and ensuring that pages and features load properly.

(2)

To improve service efficiency.We use such technologies to record basic technical information to help enhance website performance and stability.

If you wish to disable cookies, you can reject cookies through the following methods:

[Web browser]

(The methods described below may vary depending on browser updates. Please refer to the latest browser settings for accurate and up-to-date information.)

Edge: Settings > Privacy, Search and Services > Cookie

Chrome: Menu > Settings > Privacy and security > Cookie

Safari: Settings > Privacy > Website data

[Customer Services in VT Seller]

Email: support@mail.veritickets.com

Please note that certain core functions of our website (such as maintaining login status, adding and issuing tickets) rely on cookies. Disabling cookies may affect your ability to use ticket management service or other website features.

Sharing and Disclosure of your Personal Information

We will only share and disclose your personal information for purposes and within the scope stated in this Policy, or as required by applicable laws and regulations. Specifically, we may share and disclose your personal information to the following categories of recipients:

3.1 Buyers, Service Providers and Business Partners.

We may share your personal information with Buyers, our affiliated companies, third-party service providers, and business partners who cooperate with us to provide or support our services. These partners may assist us in:

(1)

Providing cloud storage, email delivery, or payment processing services;

(2)

Facilitating customer service, delivering tickets, marketing communications, event management, and system security support.

We will only disclose your personal information to the extent necessary for these purposes and, where required by law, will enter into appropriate data processing and confidentiality agreements with such parties. These agreements will ensure your information is processed in accordance with our instructions and applicable data protection requirements.

3.2 Legal and Regulatory Disclosure

We may disclose your personal information to competent law enforcement bodies, regulators, courts, or government agencies when we believe such disclosure is necessary, lawful, and for one or more of the following purposes:

(1)

To comply with applicable legal or regulatory requirements;

(2)

To exercise or defend our legal rights;

(3)

To protect your vital interests or those of others;

(4)

To detect, prevent, or address security, fraud, or technical issues;

(5)

To protect the rights, property, or safety of VT Seller, our users, or the public, as permitted by law.

3.3 Business Transfers and Restructuring

In the event of a merger, acquisition, restructuring, or sale of all or part of our assets, your personal information may be transferred to the acquiring entity. We will ensure that the recipient continues to process your personal information in accordance with this Policy and applicable laws. Any change to the purposes of data processing will be duly notified to you in accordance with the requirements of applicable laws and regulations.

Your Rights

We respect your rights to your personal information and will protect them in accordance with applicable data protection laws.

If you wish to access, correct, update, or delete your personal information, or to exercise any other statutory rights related to your personal information (e.g., withdraw consent to our collection and processing of your personal information, or, subject to statutory conditions, require us to transfer your personal information to a third party designated by you, or restrict our processing of your personal information, etc.), you may manage your personal information within the “Account Security” page or you may contact us using the contact details provided under the section “How to Contact Us” below.

We will respond to all requests we receive from individuals seeking to exercise their personal information rights in accordance with applicable data protection laws and regulations. To protect the security of your account and your personal information, we may ask you to provide certain additional information before we respond to your requests. Under some circumstances, we may refuse to respond to your request as permitted by applicable law. For example, we may refuse to comply if doing so conflicts with our obligations under applicable laws or regulations. In such cases, we will explain the reason for our refusal in our response.Where permitted by applicable law, we may charge a reasonable fee for processing your request.

Data Retention and International Transfer

5.1 Retention period

We will only retain your personal information for the period necessary to achieve the purposes stated in this Policy, unless there are mandatory legal retention requirements. After the retention period expires, we will delete or anonymize your personal information according to the requirements of applicable laws.

5.2 Storage location and international data transfers

Normally, your personal information will be stored in servers located in Singapore. To provide you with the ticketing management and sales, and for security maintenance and other purposes specified in this Policy, we may transfer your personal information to our affiliates, service providers or business partners who may be located in countries or regions other than Singapore and your location. These countries or regions may have different data protection rules from those where you are located.

Where required by applicable laws, we will take necessary measures to protect your personal information in accordance with this Policy and applicable data protection laws. For more information on how we retain and transfer your personal information, please contact us using the contact details under the “How to Contact Us” section below.

Security of your Personal Information

We have implemented reasonable and practical security measures in accordance with industry standards to protect your personal information from unauthorized access, disclosure, use, alteration, damage, or loss.

In the event of damage to our physical, technical, or management safeguards that leads to unauthorized access, disclosure, alteration, or destruction of information, potentially harming your legitimate rights and interests, we will promptly activate emergency response plans and take reasonable and necessary measures to minimize any impact on you.

Update to this Policy

To provide you with better product and/or service experience, we continuously strive to improve our products, services and technologies. For new services and changes to business processes, we may update our Policy and remind you of the updated content through station messages or other appropriate ways, so that you can stay informed about the latest version of this Policy.

For important changes, we may provide more prominent notifications (including publishing updates via VT Seller or providing pop-up window prompts) to inform you and acquire your consent as required by applicable laws and regulations.

We will also archive the old versions of this policy on a dedicated page on the VT Seller website for your reference. By agreeing to and continuing to use VT Seller’s services, you agree to the contents of this Policy at the date you use VT Seller’s services.

How to Contact Us

We have also set up a dedicated department for personal information protection, and you can contact it via support@mail.veritickets.com.

Please note that we may not respond to questions that are not related to this Policy or your rights to personal information.

Addendum for Users based in South Korea

Collection and Use of Personal information

1.1.

We collect the below personal information with your consent.

(1)

Purpose: Registration, login and account management

Collected Items: Email, verification code and password

(2)

Purpose: Seller Onboarding

Collected Items: Name, identification number, and identification document images of the Seller’s legal representative; email address, telephone number and WeChat account of the Seller’s designated contact person

(3)

Purpose: Product or service information display

Collected Items: Browsing records; Search records (including search keywords, browsing time, and search frequency)

(4)

Purpose: Product or service information display (Language and currency)

Collected Items: Language and currency setting records

1.2.

We collect the below personal information without your consent.

(1)

Purpose: Customer service and dispute settlement

Legal Basis: Article 15(1)(iv) of the PIPA

Collected Items: Communications and Correspondence (including account information, contact information, operation records, complaint and inquiry information and your contact details)

Outsourcing/Entrustment of Personal information Processing

To the extent necessary for service provision, some or all personal information processing tasks may be entrusted to an external entity.

Name of the entrusted party	Entrusted personal information processing
Lingyang Intelligent Technology Co., Ltd.	Customer services related information processing.
Alibaba Cloud (Singapore) Private Limited	Data storage.

Overseas Transfers of Personal information

We may need to transfer your personal information outside the Republic of Korea. The specifics of such overseas data transfers are stated below:

Recipient (Country) & contact information	Recipient’s Purpose of Use	Transferred Items of Personal Information	Transfer Date and Method	Recipient’s Retention Period
Lingyang Intelligent Technology Co., Ltd. (China) Contact information: 400-107-6277	Customer service support	Communications and Correspondence (including account information, contact information, operation records, complaint and inquiry information and your contact details)	Upon using our customer services, through remote transmission using a private network	For as long as necessary to provide our customer services, unless otherwise permitted or required by applicable law, rules, or regulations
Alibaba Cloud (Singapore) Private Limited Contact information: https://www.alibabacloud.com/help/zh/legal/latest/privacy-policy?spm=a2c63.p38356.0.0.7f11520eQkaQLm	Data storage	Email, verification code, password, name, identification number, and identification document images of the Seller’s legal representative; email address, telephone number and WeChat account of the Seller’s designated contact person, browsing record; search records, language and currency setting records	Upon using our services, through remote transmission using a private network	For as long as necessary to provide our ticketing services, unless otherwise permitted or required by applicable law, rules, or regulations

Retention and Destruction of Personal information

Your personal information will be processed for the period strictly and objectively necessary to achieve the scope and purposes identified in this Policy. When we no longer need to use your personal information, we safely and securely destroy such information, according to the procedures and methods of destroying personal information as set forth below:

(1)

Destruction Procedure: We select the personal information for which needs to be destroyed and destroy the personal information through appropriate procedures.

(2)

Destruction Method: We destroy personal information recorded and stored in electronic files so that the records cannot be reproduced, and destroy personal information recorded and stored in paper documents by way that are not feasible to restore, such as dissolution, shredding or incineration.

Relevant laws and regulations stipulate the requirements to retain information for a certain period as follows. We will retain personal information for such period in accordance with the laws and regulations and will never use it for any other purposes.

(1)

Act on Consumer Protection in Electronic Commerce and its Enforcement Decree

●

Records on contracts or withdrawal of subscription: to be retained for five (5) years

●

Records on payments and supply of goods, etc.: to be retained for five (5) years

●

Records on handling of consumer complaints or disputes: to be retained for three (3) years

(2)

Electronic Financial Transactions Act

●

Records on electronic finance: to be retained for five (5) years

(3)

Protection of Communications Secrets Act and its Enforcement Decree

●

Log-in records: to be retained for three (3) months

Chief Privacy Officer

We designate a Chief Privacy Officer as below to take full responsibility for the handling of personal information and to deal with complaints and reliefs for damages of personal information subjects related to personal information processing.

●

Name:YUTING XIAO

●

Position:Chief Privacy Officer

●

Contact:support@mail.veritickets.com

You can contact the Chief Privacy Officer for all personal information protection related inquiries, complaints, damage relief, etc. that occurred relating to the processing of your personal information.

Addendum for Users based in EEA, Switzerland and UK

Purposes and Legal Basis for Processing Your Personal Data

Processing Purpose	Legal Basis
To establish, operate, maintain, and administer your account and provide related services and support To display product or service information To complete Seller onboarding verification and maintain the operational management records of the Seller’s account To enable your use of the VT Seller’s core functions, including ticket management, order processing, ticket issuance, and order management To respond to your inquiries or feedback and assist with issues encountered during your use of our services	● Performance of Contract
For operational purposes such as system maintenance, testing	● Legitimate Interests
To ensure service security, including assessing account and transaction risks, and detecting and preventing fraud or other security incidents	● Legitimate Interests ● Legal Obligation
To prevent, detect, or investigate disputes, crimes, fraud, or security breaches, and for internal or external audit or compliance purposes	● Legitimate Interests ● Legal Obligation
To seek professional advice, including legal counsel, or enforce your obligations and protect the rights of VT Seller, our partners, consumers, contractors, or service providers	● Legitimate Interests ● Performance of Contract
To handle, investigate, or resolve complaints, claims, or disputes arising out of our services	● Performance of Contract ● Legitimate Interests
For legal, safety, administrative, accounting, or management purposes, including preparing management reports or analyses;	● Legitimate Interests ● Legal Obligation
To comply with legal or regulatory obligations As permitted or required by law, to assist with investigations, law enforcement, or other matters involving government authorities	● Legal Obligation

Overseas Transfers of Personal Data

We may transfer your personal data to countries and regions outside of the EEA, Switzerland and the UK for the purposes described in section 1 of this Addendum. These countries and regions may not provide the same level of data protection as provided under the laws and regulations of the EEA, Switzerland and the UK. Accordingly, we will implement appropriate safeguards to ensure an adequate level of protection for your personal data in accordance with applicable laws and regulations, which may include the EU Standard Contractual Clauses adopted under Commission Implementing Decision (EU) 2021/914 of 4 June 2021 and, for transfers from the UK, the UK International Data Transfer Addendum (IDTA).

Your Rights

In addition to the rights under section “Your Rights” of the Policy, under applicable data protection laws you also have the right to object to profiling. For further details on how to exercise these rights, please refer to section 4 of this Policy.

If you have any complaints regarding our processing of your personal data, please contact us as described in the “How to Contact Us” section of this Policy so that we can address your concerns. You may reach out to the relevant data protection authority if you are not satisfied with our response.

Data Protection Officer

We have appointed a Data Protection Officer who is responsible for overseeing matters relating to this Policy and our processing of personal data, including handling inquiries, complaints and requests from individuals. You may contact the Data Protection Officer using the details below for any questions regarding the processing of your personal data or the exercise of your data protection rights:

●

Position: Data Protection Officer

●

Email:support@mail.veritickets.com

Addendum for Users based in California

Information Collection and Use

1.1 Categories of personal information

We may have collected the following categories of personal information, including sensitive personal information:

●

: email address, verification code, password, name, identification number, and identification document images of the Seller’s legal representative; email address, telephone number and WeChat account of the Seller’s designated contact person, account information, contact information ;

●

Commercial Information: communications and correspondence, operation records;

●

Internet activity data: browsing records, search records, including search keywords, search history, browsing time; search frequency, language setting records.

1.2 Sources of collection

We collected personal information about you from the following sources:

●

You

●

VT Seller Website

●

Device(s) You Used

Personal Information Shared/Sold

Categories of Personal Information	Personal Information	Share for a Business Purpose	Sell	Categories of Third-Party Recipients
Identifiers	Account information, contact information	Y	N/A	Customer Service Support Providers
Commercial Information	communications and correspondence, operation records	Y	N/A	Customer Service Support Providers
Identifiers	Email, verification code, password, name, identification number, and identification document images of the Seller’s legal representative; email address, telephone number and WeChat account of the Seller’s designated contact person	Y	N/A	Cloud Service Providers
Internet activity data	Browsing record; search records, language setting records	Y	N/A	Cloud Service Providers

Your Rights

In addition to the rights under section “Your Rights” of the Policy, under applicable laws and regulations of California, you may have the rights below.

3.1 Your “Do Not Sell or Share” Rights.

You may submit a request to opt out of sales or sharing by contacting us through the contact details provided under the section “How to Contact Us” of the Policy.

3.2 Your “Limit the Use of My Sensitive Personal Information” Rights

You have the right to request that we limit our disclosure or use of your sensitive personal information about you to certain use and disclosure specified by California Consumer Privacy Act and related regulations. We do not use your sensitive personal information in a manner that is not specified, but you may request that we limit the use of such information only to uses as specified in this Policy. You can do so freely and at any time by clicking “Limit the Use of My Sensitive Personal Information”, and we will get back to you without undue delay.

3.3 Shine the Light Request

You also have the right to request that we provide you with (a) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediate preceding calendar year and (b) the identity of those third parties. To submit a Shine the Light Request, email us through the contact details provided under the section “How to Contact Us” of the Policy.

Addendum for Users based in Brazil

Your Rights

In addition the rights under section “Your Rights” of the Policy, under applicable Brazil laws and regulations, you may have the rights below.

●

confirm whether we process your data;

●

petition in relation to your data against the controller, before the Agência Nacional de Proteção de Dados(“ANPD”) and before consumer protection agencies;

●

opposition to processing carried out based on one of the hypotheses of waiver of consent, in case of non-compliance with the provisions of the applicable Brazil laws and regulations;

●

request for review of decisions made solely on the basis of automated processing of personal data that affect your interests, including decisions aimed at defining your personal, professional, consumer and credit profile or aspects of your personality; and

●

request for clear and adequate information regarding the criteria and procedures used for automated decision-making, subject to commercial and industrial secrets.

You may contact us using the contact details provided under the section “How to Contact Us” of the Policy to exercise your rights.

Data Protection Officer

We designate a Data Protection Officer as below to take full responsibility for the handling of personal information and to deal with complaints and reliefs for damages of personal information subjects related to personal information processing.

●

Name:YUTING XIAO

●

Position:Data Protection Officer

●

Contact:support@mail.veritickets.com

You can contact the Data Protection Officer for all personal information protection related inquiries, complaints, damage relief, etc. that occurred relating to the processing of your personal information.