UC browser Privacy Policy
Last updated: 10 April, 2025
1.
About UCWeb
UCWeb Singapore Pte. Ltd. (‘UCWeb’) offers a variety of measures to protect your privacy when you use UCWeb Services, including UC browser, UC turbo, UC Mini and other related service linked to this Privacy Policy. We have created this Privacy Policy to explain our privacy practices so you will understand what information is collected, how it is used, and your rights to your information. Any references in this Privacy Policy to "UCWeb", "we", "our", "us" etc. will be interpreted as a reference to UCWeb.
2.
Personal Information We Collect.
We collect personal information in the following ways:
a)
Personal information you provide us:
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Account information: When you create an account , including when you login to our services with Google account , you are authorizing us to collect your personal information, which may include your username, email address, avatar, account credentials, You don't need to sign in to use any of our browser service and it’s your choice whether to create to a UC account.
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Communication information: When you provide feedback, chat with agent, contact us via email, participate in surveys, or message us on social media, we may collect the input content you provide to UCWeb Services, such as your prompt, your audio, your contact information, depending on the functionality you use.
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Payment information: When you subscribe to a service through UCWeb Services, we may collect information related to your payment account, including payment method, subscription items, transaction amounts, and transaction history.
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Other Information you provide us: We also collect other information that you choose to share with us. When you use UCWeb Services, UCWeb will have access to information you post to UCWeb including, but not limited to, threads and comments you post in forums.
b)
Personal information we automatically collect
We may automatically collect information while you use our services, including but not limited to:
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Device information, such as your device model, release date, brand, operation system version，hardware specifications, Android ID，GAID , language preferences, time and time zone, errors and diagnostic reports, and other hardware specifications information about the model and manufacturer of your device;
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Usage information, such as information about how you use our apps, what features you browse, how you search, how you interact with our products, any crashes you experience, performance data, and other diagnostic data.
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Network information, such as IP address, mobile network operator, and network status (e.g., 3G or Wi-Fi);
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Location (if you grant permission). When you visit some location-based sites, we may collect your location information after your authorization.
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Cookies and tracking technology. When you are visiting internet sites through UC browser, we may use cookies (and similar technologies) to gather information regarding the date and time of your visit and what you search and view. Cookies are computer files that are saved to your device and which may store information about you, your device, and your browser and that may be used to transmit that information to us. For example, Cookies are used to identify your device and record the visit so that the UCWeb Services can allow your access to your account without requiring you to re-enter the certain information. You may choose to delete cookies or other tracking mechanisms on your browser anytime you want through your UCWeb browser's settings. You also may change your UCWeb browser settings to “incognito” at any time to enable a private browsing mode that limits storage of your log data and browsing data. Under incognito mode, your search history or any websites you visit will not be recorded in you device, but your IP address and browsing history can still be seen by your ISP.
c)
Personal Information from Other Sources.
We may obtain information about you from business partners, contractors, and other third parties and combine it with information we have collected directly from you. For example, you may log in to our services through Google, we may have access to your Google profile information, such as your email address, avatar,(for details, please refer to the authorization page provided by such third party).
3.
Third Party Technology.
UCWeb may integrate third party technology or code, such as SDKs. Some of them may collect or process your information in various ways. This Privacy Policy does not apply to these third-party technology or code, and UCWeb shall not be responsible for the information practices of these third parties. For more information about their privacy practices, please review the privacy policies of these third parties. Links to their privacy policies are provided below for your convenience.
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4.
Exception: The information NOT collected by UCWeb
Certain websites may require your information when you are browsing. For example when you visit an online map or search engine, it may request access to your location information. When you are trying to upload an attachment to your mailbox, it may request access to the files on your device. You may receive pop up messages on your device that indicate that the “UC Browser requests your permission,” but these messages are sent by the website you visited directly and that information is not received by UCWeb.
It will be up to you to decide to give such permission to these websites. Yet please understand that if you deny such permissions, certain functions may be disabled. For example, if you do not allow access to your location information, the online map will not know where you are and the search engine will not be able to provide location-based search results; if you do not allow your files to be read, you may not upload attachments to your mailbox. You can always manage the permissions via your phone settings.
5.
How we use your personal information.
UCWeb may use your information for the following purposes
a)
to provide, analyze, and maintain our Services. Such Services include browser service, search service, UC account, AI chat, UC drive, UC VPN. These services we provide may change from time to time.
b)
to make our Services better and do research, like developing new product features.
c)
to defend against malicious websites and prevent fraud.
d)
to measure and improve those services and features;
e)
to provide you with customer and technical support;
f)
for statistical purposes and for reporting to allow us, for example, to monitor performance and detect technical problems;
g)
to release aggregated non-personal information such as usage trends;
h)
to contact you with any service-related announcements from time to time;
i)
to ensure that content from the UCWeb Services are presented in the most effective manner for you and for your computer; and
j)
to provide marketing information and surveys to you in relation to the UCWeb Services and to provide you with advertisements concerning our products and services where you have given your consent, or we are otherwise legally entitled.
k)
to comply with any legal obligation that we have, in connection with any legal proceedings, or in order to establish, exercise or defend our legal rights.
l)
to follow the law and protect the rights, safety, privacy and property of our users, UCWeb, and other parties.
m)
Where we have relied on consent to process your information, you may withdraw your consent at any time by contacting us using the contact details below. Withdrawing consent does not affect the lawfulness of processing based on consent before it is withdrawn.
6.
How We Share Your Information
We do not share your information with others except as indicated below, or otherwise agreed by you.
a)
Third Party Advertisers.
UCWeb Service is connected to certain advertisement platforms including AdMob by Google, Facebook Audience Network, and Intowow ('Third Party Advertisers').we may share device information and network information with these Third Party Advertisers. To learn more about their information practices, please refer to the privacy policies of these Third Party Advertisers
b)
Service Providers
We may share your information, which may include your name and contact information (for example, your email address) with third parties that perform certain services on our behalf. These services may include:
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providing search service;
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providing technical or operational support,
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providing cloud host service,
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providing automatic speech recognition service,
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performing data analysis, and providing and supporting Site functionality and features.
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providing customer support service and process your information on behalf of us.
To the extent we provide your information to a service provider, they are not permitted to share or use the information for any purpose other than providing services to us.
c)
Affiliates
We may disclose personal information to our affiliates, defined as an entity that controls, is controlled by, or is under common control with UCWeb. These affiliates may then process the disclosed personal information in a manner consistent with the provisions of this Privacy Policy.
d)
Business transfer
If we are involved with any of the following, your personal information may be shared as part of the process: strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider.
e)
Government authorities
We may share your personal information, including information about your use of our Services, with government or legal authorities, or other third parties, as required by law, such as: (i)In response to a subpoena, court order, or a request for cooperation from law enforcement or other government agency; (ii)to establish or exercise our legal rights; ((iii) to defend against legal claims; or as otherwise required by law.
When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce the Site terms and conditions or other agreements or policies.
f)
Other situations:
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We may share aggregated, non-personally identifiable information publicly and with our partners, like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
7.
Data Security.
We'll only keep your information as long as needed for our services and other legitimate purposes, like dispute resolution, safety and security, or compliance. When determining how long to keep your information, we may take into the following factors:
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whether it‘s necessary to retain the information to provide Services.
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how sensitive the information is;
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potential risk of harm from unauthorized use or disclosure
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any legal requirements that we are subject to.
We maintain servers around the world. The information that we collect from you may be transferred to and stored at a destination outside of the country where you live. It may also be processed by staff who work for us or one of our service providers. By using UCWeb Services, you consent to your personal data being transferred outside of the country where you live.
We use a variety of industry-standard security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. Yet, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we use reasonable efforts to protect your information, but we cannot guarantee its absolute security.
8.
Your rights to your personal information
You can access, update or change the information from the account you created. When changing or updating the information you provided, it may be required to verify your identity first. Please note that we may be required by law to store the information we collect, even after you have terminated your use of UCWeb Services.
For technical reasons, it may be impossible for us to determine whether you have stopped using the UCWeb Services. For mobile applications, it may also be impossible for UCWeb to determine whether you have deleted the application. In such cases, we reserve the right to remove your account and the information you have provided to us if you have not used the Services for an extended period of time.
9.
Service to Children
WE DO NOT KNOWINGLY COLLECT ANY INFORMATION FROM CHILDREN, AS DEFINED BY APPLICABLE LAW, WITHOUT PARENTAL CONSENT OR EXCEPT AS OTHERWISE PERMITTED BY APPLICABLE LAW. IF WE LEARN THAT WE HAVE INADVERTENTLY COLLECTED THE INFORMATION OF A CHILD, WE WILL TAKE IMMEDIATE STEPS TO COMPLY WITH APPLICABLE PRIVACY LAWS, WHICH MAY INCLUDE DELETING THAT INFORMATION.
10.
Application
OUR PRIVACY POLICY APPLIES TO ALL OF THE SERVICES OFFERED BY UCWEB. OUR PRIVACY POLICY DOES NOT APPLY TO SERVICES OFFERED BY OTHER COMPANIES OR INDIVIDUALS, INCLUDING PRODUCTS OR SITES THAT YOU MAY INTERACT WITH OR SEE THROUGH THE BROWSER, OR OTHER SITES LINKED FROM OUR SERVICES. PLEASE REFER TO THOSE THIRD PARTY PRIVACY POLICIES FOR DETAILS ABOUT THEIR INFORMATION PRACTICES. OUR PRIVACY POLICY DOES NOT COVER THE INFORMATION PRACTICES OF OTHER COMPANIES AND ORGANIZATIONS WHO ADVERTISE ON OUR SERVICES, AND WHO MAY USE COOKIES, PIXEL TAGS AND OTHER TECHNOLOGIES TO SERVE AND OFFER RELEVANT ADS. PLEASE REFER TO THOSE THIRD PARTY PRIVACY POLICIES FOR DETAILS ABOUT THEIR INFORMATION PRACTICES.
11.
Changes to the Privacy Policy
This Privacy Policy will be periodically revised and may be changed with or without notice. The updated Privacy Policy will be posted on the UCWeb sites. By using or continuing to use the Services you agree to review the Privacy Policy periodically so that you are aware of any modifications. If you do not agree to the Terms of Use or this Privacy Policy, you should not use any of the UCWeb Services.
12.
Contacting Us and Making a Complaint
Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to help@idc.ucweb.com. If you are not satisfied with our response or you believe our use of your information does not comply with data protection law, you can make a complaint to the relevant privacy regulator.
