TAOWORLD 跨境供货平台隐私政策
TAOWORLD Cross-border Distribution Platform Privacy Policy
我们深知个人信息的重要性，我们将严格遵守法律法规要求采取相应的安全保护措施，致力于保护个人信息安全可控。为使用我们服务的客户（入驻跨境供货平台的采购商、供应商与服务商等）提供更好的商业体验，为此我们可能会收集和使用以下客户（以下简称“您”） 的信息：
We are well aware of the importance of personal information; we will strictly comply with laws and regulations to take appropriate security measures to protect the safety and control of personal information. To provide a better business experience for users who use our services (including but not limited to buyers, suppliers and service providers on the Taoworld cross-border distribution platforms), we may collect and use the following user’s (hereinafter referred to as "you") information:
1.
签约入驻跨境供货平台采购商、供应商和服务商；
Taoworld platform buyers, suppliers and service providers;
2.
使用我们服务的其他人。
Visitors to our website and/or others who use our services.
我们制定本《隐私政策》（下称“本政策”/“本隐私政策”），帮助您充分了解我们会如何收集、使用、共享、存储和保护您的个人信息以及您可以如何管理您的个人信息，以便您更好地作出适当的选择。您同意隐私政策表示您已了解应用提供的功能，以及功能运行所需的必要个人信息，并给予相应的收集使用授权。我们有权以修改、更新等方式不时调整本隐私政策和相关规则的内容，相关内容将公布于网站上。若您不愿接受调整后的内容，请您明示并书面通知我们并及时停止使用TAOWORLD跨境供货平台相关服务，包括但不限于本隐私政策与您所可能签署的《跨境供货平台需求型用户入驻协议》、《跨境供货平台供应商入驻协议》、《跨境供货平台推广服务协议》、《跨境供货平台商务拓展服务商合作协议》（以下统称“服务协议”）项下的服务，否则调整后的内容将于公布之日或通知另行指定的日期开始生效。
We have published this Privacy Policy ("Policy"/"Privacy Policy") to help you understand how we collect, use, share, store and protect your personal information and how you can manage your personal information so that you can make appropriate choices. you agree to the privacy policy means that you have understood the functions provided by the application and the necessary personal information required for the operation of the functions, and have given the corresponding collection and use authorization. We have the right to modify, update, etc. from time to time to adjust the content of this privacy policy and related rules, the relevant content will be published on the website . If you do not want to accept the adjusted content, please notify us in writing and stop using the relevant services in time. Services, including but not limited to the services under this privacy policy and the <Taoworld Cross-border Distribution Platform Demand-Oriented User Service Agreement>, "<Taoworld cross-border distribution platform supplier Service agreement>, <Taoworld cross-border distribution platform promotion service agreement>, <Taoworld cross-border distribution platform business development service provider cooperation agreement>. (hereinafter collectively referred to as "service agreement") that you may have signed, otherwise, the adjusted content will be effective from the date of publication or the specific date ruled in the notice.
一、我们可能会收集您的个人信息 we may collect your personal information
当您访问本网站时，我们可能需要/可能收集和使用您的个人信息主要包括：
When you visit this website, we may need/may collect and use your personal information mainly including:
1） 向您提供我们产品（若有）及/或服务的基本功能，您须授权我们收集、使用的必要的信息。如您拒绝提供相应信息，您将无法正常使用我们的产品功能及/或服务；
To provide you with the basic functions of our products (if any) and/or services, you shall authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use our products functions and/or services normally;
2）为实现向您提供我们产品（若有）及/或服务的附加功能，您可能被建议选择单独同意或不同意我们收集、使用的信息。如您拒绝提供，您将无法正常使用相关附加功能或无法达到我们拟达到的附加功能效果。
In order to provide you with additional functions of our products (if any) and/or services, you may be advised to choose to individually agree or disagree with the information we collect and use. If you refuse to provide, you will not be able to use the relevant additional functions or achieve the traget effect of the additional functions.
3）因我们向您提供的服务种类众多，且不同用户选择使用的具体服务范围存在差异，故基本/附加功能及对应收集使用的个人信息类型、范围会有所区别。
Because we provide you with many types of services, and different users choose to use the specific service scope is different, so the basic/additional functions and the corresponding collection of personal information will be different.
Based on other agreements such as this <Privacy Policy> and/or the <Service Agreement> signed by you and your relevant authorization (if required), you may also provide us directly and/or allow us to obtain your personal information from third parties, such:
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账号注册：在您注册跨境供货平台账号环节，我们会收集您所填写的邮箱地址、账号名称信息，并向您所填写的上述邮箱发送验证码，用于完成账号注册与核验。
Account registration: During the account registration, we will collect the email address and account name information you filled in, and send a verification code to the email address you filled in to complete account registration and verification.
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客户入驻环节：依据中国境内外相关电商法规，例如中国境内《电子商务法》、泰国《数字平台经营法》与平台政策要求，您须提交必要的入驻材料供跨境供货平台审核，若您以个人用户身份入驻（即您所选注册类型为【个人用户】）所可能涉及信息包括：身份证件（如护照、中国内地身份证、港澳居民往来内地通行证、其他境外身份证、居住证）、客户姓名、身份证件号码与您的联系方式等，以完成跨境供货平台供应商、采购商、服务商等客户的入驻。
User Entry: According to the relevant e-commerce laws and regulations in China and abroad, such as the <E-commerce Law in China> and <the Digital Platform Operation Law of Thailand>, you must submit the necessary materials for the cross-border distribution platform to review. If you enter as an individual user (that is, the registration type you choose is [Individual User]), the information may include: Identity documents (such as passports, Chinese mainland ID cards, 港澳居民往來內地通行證,residence permits),user name, identity document number and your contact information, etc., in order to complete the entry of cross-border distribution platform suppliers, purchasers, service providers and other users.
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若您以非个人用户身份入驻跨境供货平台，可能须依要求提交营业执照、注册登记证、法定代表人身份证件、联系方式等，您须确保所提交的上述企业入驻材料中涉及的个人信息（若有）使用合法合规，并获得必要的授权同意。
you may be required to submit the business license, registration certificate, legal representative ID card, contact information, etc. You must ensure that the personal information (if any) involved in the above-mentioned materials is used legally and in compliance, and obtain necessary authorization and consent.
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客户运营：基于您日常运营的需要，您可设置不同的主子账号，您须填写相应账号的昵称；跨境供货平台可能引入第三方服务商向您提供部分履约、技术支持或系统服务，例如淘宝全球开放平台、菜鸟，上述第三方的个人信息收集和处理规则以其独立的《隐私政策》和相关要求为准。
User operation: Based on your daily operation needs, you can set different main account numbers, and you must fill in the nickname of the corresponding account number; the cross-border distribution platform may introduce third-party service providers to provide you with partial performance, technical support or system services, such as Taobao Global Open Platform, Cainiao. The personal information collection and processing rules of the above third parties shall be subject to their independent Privacy Policy and relevant requirements.
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跨境供货平台可能基于您所浏览、采购的商品详情，订单相关数据，向您推送您可能感兴趣的商业广告及其他寻源信息，或者向您发送推荐性商业性信息/广告，例如向您发送包含营销信息的邮件（Email Direct Marketing，简称EDM ），若您不再需要上述邮件订阅服务，您也可以通过在邮件中退订
The cross-border distribution platform may push commercial advertisements and other source information that you may be interested in, or send you recommended commercial information/advertisements, such as sending you email containing marketing information (Email Direct Marketing, referred to as EDM), based on the details of the goods you browse and purchase, order related data, etc. If you no longer need the above email subscription service, you can also withdraw your consent by unsubscribing in the mail.
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增值服务与工具：Value-added services and tools
1)
交易和通信详情，我们通过第三方（如钉钉中国信息技术有限公司）向您提供即时通讯的IM工具，为您提供与跨境供货平台内其他各方的便捷沟通渠道，涉及收集您的通信详情数据。
Transaction and communication details, we provide you with IM tools for instant messaging through third parties (Ding Talk China Information Technology Co., Ltd.) to provide you with convenient communication channels with other parties in the cross-border distribution platform, involving the collection of your communication details.
2)
ERP（企业资源计划）管理工具：若您选用跨境供货平台提供ERP管理工具和履约增值服务，包括跨境供货平台引入菜鸟等独立第三方物流商向您提供面向最终消费者的跨境物流履约解决方案，并依此向您提供包括但不限于API接口打通、数据与系统维护增值技术服务，您知悉并同意上述数据（如最终用户的联系方式、收货地址、收件人名称，用于合作第三方物流商协助您完成跨境履约），可能被跨境供货平台存储以便于您的后续经营与可满足监管要求，若您不再继续选用跨境供货平台相关工具或履约增值服务，上述数据将被做删除或销毁处理。
ERP (Enterprise Resource Planning) management tools: if you choose a cross-border distribution platform to provide ERP management tools and value-added performance services, including but not limited to introducing independent third-party logistics providers such as Cainiao to provide you with cross-border logistics performance solutions for final consumers, and providing you with value-added technical services including but not limited to API interface opening, data and system maintenance, etc., you understand and agree that the above data (such as the end user's contact information, shipping address, recipient name, etc., used to cooperate with third-party logistics providers to assist you in completing cross-border performance) may be stored by the cross-border distribution platform. In order to facilitate your subsequent operations and meet regulatory requirements, if you no longer continue to use cross-border distribution platform-related tools or performance value-added services, the above data will be deleted or destroyed.
您在使用我们的服务时，我们可能会收集一些必要的设备信息：
When you use our services, we may collect some necessary equipment information:
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设备信息，例如网络浏览器、IP 地址、设备类型、广泛的地理位置以及安装在您设备上的一些 cookie 的信息，我们也可能会收集有关您查看的各个网页或产品的信息、哪些网站或搜索词将您引至本网站，以及有关您如何与本网站互动的信息。在必要的范围内，我们可能会收集以下设备信息：
Device information, such as web browser, IP address, device type, broad geographic location, and some cookies installed on your device. We may also collect information about each web page or product you view, which websites or search terms lead you to this website, and how you interact with this website. To the extent necessary, we may collect equipment information including, but not limited to, the following:
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Cookie：
1）Cookie和同类设备信息标识技术是互联网中普遍使用的技术。当您使用我们的服务时，我们可能会使用相关技术向您的设备发送一个或多个Cookie 或匿名标识符（以下简称“Cookie”），以收集、标识和存储您访问、使用本产品时的信息。我们不会将 Cookie 用于本隐私政策所述目的之外的任何用途。我们使用 Cookie 主要为了保障产品与服务的安全、高效运转，可以使我们确认您账户与交易的安全状态，排查崩溃、延迟的相关异常情况，优化我们的流程并提升您的服务体验。
Cookies: Cookies and similar device information identification technologies are commonly used on the Internet. When you use our services, we may use relevant technologies to send one or more cookies or anonymous identifiers (hereinafter referred to as "cookies") to your device to collect, identify and store information when you access and use this product. We promise not to use cookies for any purpose other than the purposes described in this Privacy Policy. We use cookies mainly to ensure the safe and efficient operation of products and services, so that we can confirm the security status of your account and transaction, searching abnormal situations related to crashes and delays, optimize our processes and improve your service experience.
2）我们可能会利用 Cookie 向您展示您可能感兴趣的信息或功能，并优化您对广告的选择。大多数浏览器均为用户提供了清除浏览器缓存数据的功能，您可以进行相应的数据清除操作，或通过后台设置/联系我们协助等方式开启/关闭对上述cookie信息的授权。
We may use cookies to show you information or features that may be of interest to you and to optimize your choice of advertising. Most browsers provide users with the function of clearing browser cache data. You can perform corresponding data clearing operations, or turn on/off the authorization of the above cookie information through background settings/contact us for assistance.
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日志文件：跟踪网站上发生的操作，并收集包括您的 IP 地址、浏览器类型、互联网服务提供商、引用/退出页面和日期/时间戳在内的数据。
Log files: Track the actions that occur on the website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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如果您选择从设备（例如地址簿）上传或导入信息，我们可能会收集有关您与之共享内容或互动的人员或帐户的信息以及联系信息；除此以外，根据我们与您所签署的协议、规则等规定，我们会收集并使用您的一些信息，包括但不限于商业信息及相关个人信息。
If you choose to upload information from a device (such as an address book), we may collect information about the people or accounts with whom you share content or interact, as well as contact information; in addition, we may collect and use some of your information, including but not limited to business information and related personal information, in accordance with the agreements, rules, etc. that we have signed with you.
二、我们为何使用/处理您的个人信息 why we use/process your personal information
我们会在需要履行合同义务或在出于业务相关原因，需要使用您个人信息的情况下处理您的信息，以及：
We will process your information where it is necessary to perform contractual obligations or where it is necessary to use your personal information for business-related reasons, and:
1）验证您的账号注册、入驻、账号管理、设置或管理您的账户;
Verify your account registration, entry, account management, setting up or managing your account;
2）提供采购商、服务商、供应商等客户履约服务支持;
Provide user performance service support for buyers, service providers, suppliers, etc;
3）提供相关客户权益;
Provide relevant user rights and interests;
4）验证您的身份与支持服务的售后;
Verify your identity and support after-sales service;
5）筛选潜在风险或欺诈；
Screening for potential risks or fraud;
6）根据您的使用方式、您的浏览记录和订单历史，提供我们认为您会感兴趣的销售和采购方案;
According to your usage, your browsing and order records, provide sales and purchase plans that we think you will be interested in;
7）进行研究和分析以确保我们网站的安全，改进网站的内容和布局，并改进我们的服务。
To conduct research and analysis to ensure the security of our website, improve the content and layout of the website, and improve our services.
三、对外提供您的个人信息 external provision of your personal information
我们可能会在以下情况与第三方共享所收集的您的个人信息：
We may share your personal information with third parties in the following circumstances:
1）履行法定义务所必需的共享：我们可能会根据法律法规规定、诉讼、争议解决的必要，或按行政、司法机关依法提出的要求，以及其他法定义务履行的必需，共享您的个人信息。
Sharing necessary to fulfill legal obligations: We may share your personal information in accordance with laws and regulations, litigation, dispute resolution, administrative and judicial requirements, and other legal obligations.
2）基于向您提供更好的采购体验和优化交易流程的需要，在必要的范围内向第三方提供您的个人信息。
Based on the need to provide you with a better purchasing experience and optimize the transaction process, provide your personal information to third parties within the necessary scope.
3）为订立、履行您作为一方当事人的合同所必需的情况下的共享：例如我们可能会根据您的选择，或您的指示，将您与委托服务有关的必要信息提供给服务商。
Sharing under circumstances necessary for the conclusion and performance of a contract to which you are a party: for example, we may provide the service provider with the necessary information about you in connection with the entrusted service according to your choice or your instructions.
4）其他情况下共享：例如我们可能会基于同您签署的协议、规则等的规定，或在获得您的授权的情况下，与其他方共享您的个人信息。
Sharing under other circumstances: For example, we may share your personal information with other parties based on the provisions of agreements and rules signed with you, or with your authorization.
5）其他法律或行政法规、规章等允许的数据共享。
Information sharing permitted by other laws or administrative regulations and rules.
在合法合规的前提下，我们可能委托第三方处理您的个人信息，以便为您提供某些服务或履行职能。我们仅会出于本政策及合法、正当、必要、特定、明确的目的委托其处理您的信息，上述第三方只能接触到其履行职责所需信息，且我们将会要求其不得将此信息用于其他任何超出委托范围的目的。
Under the premise of legal compliance, we may entrust third parties to process your personal information in order to provide you with certain services or perform functions. We will only for this policy and legal, legitimate, necessary, specific, clear purpose to entrust their processing of your information, the third party can only access to their duties required information, and we will ask them not to use this information for any other beyond the entrusted scope of the purpose.
我们委托的第三方可能包括以下类型：
The types of third parties may include the following:
1）广告、分析服务类的第三方。我们会在采用行业通用的安全技术前提下，委托这些第三方处理与广告投放、覆盖面、有效性和精准投放相关的信息。例如 基于服务提供商定制您在访问我们的网站时看到的内容、以及分析和/或广告的目的，我们可能会将您的联系方式及部分行为数据（例如您的采购、浏览数据）提供给上述服务提供商，以进行有针对性的营销；
Advertising, analysis of the third-party services. We will entrust these third parties to process information related to advertising delivery, coverage, effectiveness and accuracy under the premise of adopting common security technology in the industry. For example, based on the service providers to customize the content you see when visiting our website, as well as the purpose of analysis and/or advertising, we may provide your contact information and some behavioral data (such as your purchase, browsing) to the above-mentioned service providers for targeted marketing;
2）服务提供商和其他第三方。我们将信息委托给支持我们业务的服务提供商和其他第三方处理，这些支持包括受我们委托提供技术服务、分析我们服务的使用方式、提供客户服务、支付便利。为使您能够使用和享受更多的服务及功能，我们可能会嵌入第三方的SDK或其他类似的应用程序，并要求其按照本政策以及其他任何相关的保密和安全措施来处理您的个人信息，您也可以通过上述第三方SDK独立的隐私政策获知其对您个人信息的处理使用规则。
service providers and other third parties. We entrust the processing of information to service providers and other third parties that support our business, such as providing technical services, analyzing how our services are used, providing user service, and facilitating payments. In order to enable you to use and enjoy more services and functions, we may embed third-party SDK or other similar applications and require them to handle your personal information in accordance with this policy and any other relevant confidentiality and security measures. You can also use the above-mentioned third-party SDK independent privacy policy to know its handling of your personal information.
四、您对个人信息所享有的权利 your rights to personal information
您可以联系我们，以管理您的个人信息并行使相关的权利，我们会在符合相关法律法规要求的情形下响应您的请求，包括但不限于：
You can contact us to manage your personal information and exercise relevant rights. We will respond to your request in accordance with relevant laws and regulations, including but not limited:
1）查阅、更正和补充；
Inspection, correction and supplement;
2）删除
Deleted;
3）改变您的数据授权范围；
change the scope of your data authorization;
4）注销跨境供货平台账户;
Cancellation of cross-border distribution platform accounts;
5）其他根据所适用的法律法规您所享有的数据主体权利。
Other data subject rights that you have in accordance with applicable laws and regulations.
您有权就我们收集或使用您的个人信息向数据保护机构/个人隐私保护机构投诉，我们将尽可能的予以协助和解决纠纷，如需更多信息，烦请联系您当地的数据保护机构/个人隐私保护机构了解。
You have the right to complain to the data protection agency/personal privacy protection agency about our collection or use of your personal information. We will assist and resolve disputes as much as possible. For more information, please contact your local data protection agency/personal privacy protection agency.
五、个人信息的存储 Storage of personal information
当您浏览本网站或使用我们的服务，我们将保留您提到的个人信息以供我们记录，除非您要求我们删除此信息。 根据您所从事业务类型的不同，您的个人信息可能被存储在【中国和/或新加坡】，若您所提供个人信息数据主体所在地有数据本地化存储要求的，我们可能将上述个人信息在数据主体本地存储，在遵守和符合相关法律法规要求的前提下，我们可能会将您的个人信息向实际存储地以外的国家/地区传输：
When you browse this website or use our services, we will retain your mentioned personal information for our records, unless you ask us to delete this information. Depending on the type of business you are engaged in, your personal information may be stored in [China and/or Singapore], and if the location of the data subject of the personal information you provide has data localization storage requirements, we may store the above-mentioned personal information in the location of the data subject. Under the premise of complying with and complying with relevant laws and regulations, we may transfer your personal information to countries other than where it is actually stored:
1）适用法律有明确规定;
The applicable law is clearly defined;
2）获得您的同意;
Obtain your consent;
3）为履行您作为一方的交易和其他类型的合同所必需。
Necessary for the performance of transactions and other types of contracts to which you are a party.
针对上述情况，您同意并授权我们根据本政策的规定，在依法保护您的个人信息安全，我们会采取加密传输、定期评估审计接收方的安全能力水平、签订数据处理协议/条款必要措施的基础上，将您所提供的信息跨境传输至【中国和/或新加坡】中的全部或任一区域进行处理、存储，并根据相关法律法规的要求履行合规义务，包括在适用的情况下，向相关部门申报安全评估、申请个人信息保护认证或与数据接收方订立个人信息出境标准合同并向相关有管辖权的监管部门备案。
In view of the above situation, you agree and authorize us to protect your personal information security according to the provisions of this policy, we will take measures that encrypted transmission, regular assessment of the security capability level of the audit receiver, and signing data processing agreements/clauses, transmit the information you provide across borders to all or any region of [China and/or Singapore] for processing and storage, and perform compliance obligations in accordance with relevant laws and regulations, including, where applicable, reporting to relevant authorities for security assessment, applying for personal information protection certification, or signing a personal information standard contract with the data recipient.
我们采取适当措施确保您的个人信息的接收者承担保密义务，并采取适当措施确保您的个人信息根据本《隐私政策》继续受到保护。
We take appropriate measures to ensure that recipients of your personal information are under an obligation of confidentiality and take appropriate measures to ensure that your personal information continues to be protected in accordance with this <Privacy Policy>.
为给您带来更好的产品和服务体验，我们持续努力改进我们的产品及服务。在新的服务及业务流程变更时，我们可能会更新本《隐私政策》以告知您具体的变化，请您予以关注。
In order to bring you a better product and service experience, we continuously strive to improve our products and services. When new services and business processes change, we may update the < privacy policy> to inform you of specific changes, please pay attention.
六、未成年人保护 protection of minors
在跨境供货平台经营中，除非另有说明或通知，我们推定您具有相应的民事行为能力；如果您的年龄小于14周岁，或根据任何可能适用的法律规定，您属于未成年人，则您：
In the operation of the cross-border distribution platform, unless otherwise stated or notified, we presume that you have the corresponding civil capacity; if you are less than 14 years old, or according to any applicable law, you are a minor, you:
1）应当在监护人的指导下使用我们的服务。我们要求您请您的父母或其他监护人仔细阅读本政策，并在征得您的父母或其他监护人同意的前提下使用我们的服务或向我们提供信息。
should use our services under the guidance of a guardian. You shall ask your parent or other guardian to read this Policy carefully and, with your parent's or other guardian's consent, use our Services or provide us with information.
2）我们可能并不会向您收集年龄信息，因此若您依据1）款属于未成年人的，请在满足1）的基础上，及时以明示的书面形式通知我们，以便于我们评估是否向您提供协议项下的服务及后续服务提供的方式。
We may not collect age information from you. Therefore, if you are a minor according to paragraph 1), please notify us in an express written form, so that we can evaluate whether to Provide you with the services under the agreement and the weather subsequent services are provided.
七、联系我们 Contact Us
You can contact us through user service or refer to the <Notice on Publishing Feedback Channels for Personal Information on Cross-border Distribution Platforms>. We will reply to your request within 15 working days:
如您对本政策内容有任何疑问、意见或建议，您可通过客服与我们联系；需注意的是，我们可能不会回复与本政策或您的个人信息权利无关的问题。
If you have any questions, comments or suggestions on the content of this policy, you can contact us through user service; it is important to note that we may not reply your questions that have nothing to do with this policy or personal information rights.
如果您对我们的回复不满意，特别是您认为我们的个人信息处理行为损害了您的合法权益，您还可以通过向中华人民共和国浙江省杭州市余杭区有管辖权的法院提起诉讼来寻求解决方案。
If you are not satisfied with our response, especially if you believe that our personal information processing has harmed your rights and interests, you can file a lawsuit with the court of the Yuhang District,Hangzhou City,People's Republic of China.
本政策的解释适用 中华人民共和国 法律，不考虑法律冲突。
The interpretation of this policy is governed by the law of People's Republic of China, regardless the conflicts of law.
本协议项下的【我们/TAOWORLD跨境供货平台】是指：杭州天空线网络科技有限公司；注册地址：中国浙江省杭州市余杭区文一西路969号2号楼407室。
[We/TAOWORLD Cross-border Distribution Platform] under this Agreement refers to: Hangzhou Sky Line Network Technology Co., Ltd.; Registered address: Room 407, Building 2, 969 Wenyi West Road, Yuhang District, Hangzhou City, Zhejiang Province, China.
本隐私政策内容以中文版为准，英文仅供参考
The Chinese version of this privacy policy shall prevail. The English version is for reference only.
